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Quality Plus Automotive Service, Inc."Great job with my Honda"
They did a great job with my Honda! Above and beyond on the customer service. Their prices were reasonable as well. Will definitely be a repeat customer.
Robyn M.Raleigh, NC
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They know more about my Honda than I do! Thanks for keeping me safe.
Raleigh
Great shop! Ever since I have moved to this side of town I have gone to these guys and I will continue to do so going forward for my vehicles!
Raleigh
Always an excellent experience!
Wake Forest
We were in the market to replace our old auto mechanic when we received a direct mailer offer a discounted oil change for new customers. Normally I just toss these but something told me to do some research. I immediately went online and liked what I saw. They made us feel comfortable right from the start. The service was great and we did not feel pressured. We found our new mechanic!
Wake Forest
These guys seem to take pride in their work --- something very hard to find these days in any service business. It's so nice to deal with people you feel you can trust.
Wake Forest
We have been going to Quality Plus for our auto service since we moved to Wake Forest in 2018. Their service is always top notch, and they stand behind their work. Highly recommended if you are new to the area or have never used them before!
Wake Forest
Great folks working here. Polite, friendly, and never felt like they were trying to upsell me. Never had a bad experience. Highly recommend!
Wake Forest
We always receive great service from Quality. They are friendly, responsive, and I appreciate their patience in answering my questions with detail. Highly recommend!
Wake Forest
As usual, they carefully inspect, diagnose the problems and recommend a course for repair. They are true professionals and perform very high quality work. They have earned my trust.
Raleigh
Convenient location for me! Great pricing and quality work.
Raleigh
Easy to make appointment. Good service
Raleigh
I've found my shop. The service was exceptional. I'll be using this shop for as long as we're living in this area. Thank you!
Raleigh
Good folks. They took care of my daughter's car. They made a small boo boo in one of the repairs and took care of it quickly and at no additional charge. I trust them a lot.
Raleigh
The staff kept me informed. They performed the needed work. Helped me to understand what was needed. They were polite and professional.
Wake Forest
We've been going to Quality Plus for about 25 years. Wouldn't trust anyone else with our cars! Trustworthy and dependable Quality Plus Automotive Service, Inc.
Raleigh
We bring all of our cars to Quality Plus and are grateful for the excellent service we receive!
Wake Forest
Nice job guys. had to take my truck back after repairs for some adjustments, and you went above and beyond to make sure it was right. Thank you very much, I believe I have found my repair guys! :)
Wake Forest
Excellent customer service. Best of the Best!!
Wake Forest
They've been servicing my cars for 18 years trust no one else
Wake Forest
Installed tires I bought online, and completed a much needed alignment. Also installed new battery and performed other recommended service. I trust Quality Plus to perform only those services needed to keep my Ford Escape running in great shape.
Wake Forest
Always pleasant in my interactions with them. They do auto repair at a reasonable cost.
Wake Forest
I've always received quality service from Josh, Scott and their crew. Before I moved down here ( Hudson Valley, NY ), I did ALL the maintenance on my vehicles ( I had access to a automobile shop ). I told Scott that I hate paying for maintenance that I can do myself. Scott asked me to give them a try and see what I thought. It's been four ( 4 ) years and I'm still using them.
Wake Forest
Outstanding service friendly employees and very reasonable prices compared to most dealership.
Wake Forest
Great job.
As always, timely and efficient.
Raleigh
I have been going to Quality Plus for over 10 years. I have always had wonderful service. Will never go anyw here else. I have trusted them with 2 Hondas and have sent many people there.
Raleigh
This is the only shop I'll take my Prius and Honda to. Great owner, shop manager, and mechanics.
Raleigh
Excellent!
Raleigh
For over 20 years we have been satisfied with the service at Quality Plus
Raleigh
Great work by Randy and his team as always!
Raleigh
The staff were very friendly and helpful. The repairs that were done took a little longer so I was given a loaner car to use the next day. These guys are great!
Raleigh
This business is awesome! They always do an excellent job when performing what ever service is needed.
Raleigh
I grew up in a household were my dad could fix his own vehicles. I learned very quickly a good car mechanics are worth their weight in gold. The folks at Quality Plus definitely fit this category. They are very honest, helpful and overall trustworthy. I walked away feeling that I just found my new car mechanics and THAT is hard to find. I am more than confident that if they came to me and said this or that had to be fixed I would 100% believe them and know in my gut they weren't racking up charges that weren't necessary. Plus, when I went to drive my car back home...a chocolate chip cookie was waiting for me. Now, I'm not saying I'm easily swayed...but I ate that cookie all the way home. It was delicious! I felt like I just left Grandma's house.
Wake Forest
Always excellent!
Wake Forest
I have been taking my vehicles to Quality Plus for the last 5 years and they are outstanding.
Wake Forest
5 Stars for sure, Great Service.
Raleigh
I had them service my old truck. I left it overnight. They gave me a ride back home and picked me up the next day. The bill was reasonable and they recommended other repairs that may need to be done. No pressure. I will go back.
Wake Forest
Good job. :-)
Wake Forest
Our 2003 Honda Accord EX-L V6 was diagnosed with an oil pump seal leak. Moreover, the steering rack had two torn dust boots. Scott provided expert advice and patiently answered all of my questions. He kept me apprised of the status in a timely manner. The Honda dealership recommended a full steering rack replacement. The estimated quote was $1,700 .A second shop diagnosis yielded an expensive automatic transmission rebuild. Chase Baker correctly diagnosed the root cause of the leaks within two hours. The transmission was not leaking fluid. I was very impressed. The expert repairs were performed within two days including a wheel alignment. The entire team is customer focused. Overall my first experience with Quality Plus Automotive was outstanding. My plan is to have both the Honda and 2005Ford Explorer serviced here.
Wake Forest
Very friendly customer service. I had questions about my estimated cost and Mr. Randy Bunn clearly explained and answered all my questions. Thanks Mr. Bunn for your awesome customer service. I really appreciate it.
Raleigh
Honest automotive professionals who take the time to create a repair plan for your vehicle that fits your budget. Trustworthy!
Raleigh
Roger and Brad are friendly, informed and prompt.
Raleigh
The best customer service I've encountered at any business in a long time! I'm so glad to have found these folks.
Wake Forest
The best shop in Wake County, very professional and honest people
Wake Forest
They were so incredible and treated me so well. They even took the time to answer all of the millions of questions I had! 10/10 a constant customer!
Wake Forest
The staff are very efficient and super friendly. They were able to diagnose and repair the car within 24 hours. I would highly recommend them.
Wake Forest
Great job.
Wake Forest
Everyone recommends this place for a reason… because it’s great! Thank you Quality Plus for helping fix my car!!
Wake Forest
Very smart and nice people. The people at Quality Plus in Wake Forest are always dependable and they go the extra mile 🔥
Wake Forest
So helpful and understanding. Fair pricing and work was done really quickly. Was honest with me that I could probably get tires cheaper somewhere else, despite the fact that this was obviously not beneficial to him. Clearly explained what servicing was needed now/what could wait. The car I was borrowing while mine was in the shop had the engine light on. When I picked my car up he took a look at the other car right away no extra charge. Left cookies for us in the car. Overall really impressed, I will 100% be returning for any car services I need and recommending to friends in the area.
Raleigh
I can't thank these folks enough! I bought a used 03 Ranger and brought it in because it started squeaking. Roger and his team took a thorough look at the truck and provided me with a comprehensive list of what the truck needed - he also reassured me that what my car needed was pretty standard for its age! Every interaction was kind, respectful, and prompt. Rogers sense of humor put me at ease as well - great customer service! They took great care of me and my truck and I look forward to putting many more miles on this baby for years to come! Won't go anywhere else!
This is my second time using this company! And 1400$ later I do not regret it at all!! They have been respectful, professional and honest. If I had a question it was answered appropriately and I was confident in the response. Brad has been absolutely amazing... I had a radiator replaced followed by another break down... He responded and fixed it immediately upon being told. I then went back to get wheel bearings and it was completed by 9am, he then called to see if I needed or wanted to get my oil change completed.
Raleigh
Wonderful shop, son has used them for years and been super happy and now I am too! Great service, great prices and NO pressure
Raleigh
Brad and the rest of the team were great!
Raleigh
The team at Quality Plus couldn’t be more accommodating, honest, and fairly priced! So thankful we found them.
Raleigh
These guys are the best, most transparent auto repair shop in the triangle. They get your car in, diagnose the issues, and fix it in a timely manner. They have loaner vehicles to use for your day. Their oil change special can't be beat. Give them a chance on your next auto challenge.
Raleigh
Great service at good prices. I have a 2003 Tacoma. No doubt they will keep it running well for several more years. Thorough, detail oriented and communicate well. Obviously they truly care about their customers
Raleigh
Once again provides excellent customer service. Always greeted with a smile. Makes the recommendation for your vehicle to keep it running in excellent shape. I highly recommend Quality Plus Automotive for your automotive needs. Well done Quality!
Raleigh
Being new to the area, friend recommended me. My 2012 Avalon check engine light came on, cruise control stopped working. Went back and forth with Scott (kept me updated throughout) and they got to the bottom of the problem and did the repair. Knowing cars / engines somewhat, I was impressed with their work. An unforeseen (somewhat expensive) problem appeared and they fixed it without charging me for it!! A great bunch of folks - knowledgeable and honest. Also got a free loaner car (Prius) as the car was kept overnight. Highly recommended. Part 2. December 2020. Had to bring my car back for 'open heart surgery' (valve job due to worn valve guide)! Many other garages wouldn't take on the work. Scott and Josh kept me updated throughout. Car now runs like new! You can always trust these guys and the prices are what you would expect with a good automotive service.
Wake Forest
They were so accommodating.
Wake Forest
I took the car in because it was making a horrible noise in the back whenever it was cold out. Of course, the day I took it in, the noise stopped. But Brad believed I wasn't crazy and figured out it was the spare tire, knocking around. They tightened it up and no problems since then. I went ahead and got new tires at the same time and was pleased with the price and the work.
Raleigh
They really care about their customers. They provided the most in-depth diagnostic I've ever seen.
Raleigh
Very professional, went in for an oil change and they did a free inspection of items that needed attention. They were recommendations via an email so no pressure to have done but gave me the opportunity to decide. Which I decided to do some of the more important things to be safe.
Raleigh
Had an oil change there and they did a full work up. They sent me a link to see any issues they noticed and had pictures and descriptions. It was super convenient since they have a drop box and pick up boxes for keys. They communicate through text and when I called they answered all of my questions. Easily my best experience with a mechanic.
Raleigh
Very friendly, helpful and knowledgeable. They did a great job!
Raleigh
I am a return customer and referred my family member to the business. We have been completely satisfied with the service repairs, communication and professional interaction with Quality plus staff. The service has been exceptional. I highly recommend this business for anyone seeking excellent automotive repair services. Please note, repairs are done with the highest quality and attention
Raleigh
Good all around! You're not going to find it any better than that.
Raleigh
Always good service
Wake Forest
They fixed my car right the first time and in just one day. They treat the customer kindly and professionally and I will continue to use them even though I have moved away from their location
Wake Forest
Family owned business. They are very welcoming. Easy to make an appointment, and even lend you a loaner car. If loaner is not available, they will drive you home so you don't have to waste time in the waiting room. They make servicing your auto a breeze. My brakes were serviced and working great. This was my second time using their business. The best is when all is done, a delicious cookie is left waiting for you with a lovely note in your car as a thank you. Will definitely use them again and again.
Wake Forest
This place is an absolute joy to work with. The prices are fair and they do great work. Scott is VERY kind and knowledgeable. They always call and check the services needed and the prices before they do any work. I'll likely never take my car elsewhere!
Wake Forest
(Jacob) informed my husband that since the belt was installed within the year, whomever did the work should warranty that job. On his word, my husband took the car to the mechanic that did the belt earlier this year and explained the situation. That mechanic ultimately discovered that the tensioner in the timing belt had failed and was causing the knocking noise. That mechanic fixed the car under their warranty. In all my 31 years of driving, I’ve never had a mechanic like Quality treat me with such transparency and honesty. Jacob and his team could have done the work, fixed my car and charged me for the new timing belt. I would have had no idea. Instead their honesty earned them a new customer in our 3 car household. Thank you Jacob and the Quality Plus team.
Wake Forest
I dealt with Roger at Quality Plus. He kept me well informed throughout the process of a rather large job. They completed the work in four days, at a reasonable price, and with the job done right. My prior Infiniti specialist dropped the ball on us repeatedly, which is why I searched for a new Infiniti home. I am/was not disappointed. I work for a new car dealership where I receive a very substantial employee discount; I came here instead, and will continue to do so.
Raleigh
Took my truck in for general maintenance (timing belt replacement). Everything was handled professionally. Wouldn't take my truck anywhere else!
Wake Forest
Honest, thorough, trustworthy, knowledgeable and professional. Always ready to suggest the best solution. Polite, Quality goes the extra mile in service and expertise.
Raleigh
These guys are EXCELLENT! I have a 1985 Toyota Celica Supra that requires attention from time to time. Randy and Jared know how to keep “her” happy. Jared knows this particular car inside and out and I have the upmost confidence in their assessment and repairs. Too many places out there that do a great job at screwing you over. THIS PLACE IS NOT ONE OF THEM! Their truthfulness and integrity are shown with each customer they deal with. Luckily ~this~ time my Supra only needed a starter, but I have piece of mind that if anything else needs to be worked on, Quality Plus will do the job correctly and for a fair price. Thank you Jared and Randy!!
Raleigh
Got me in on short notice to fix a brake system issue. Quick turn around and fair pricing. Went out of their way to make the repair process excellent. I highly recommend!
Raleigh
I honestly can’t say enough about this place!! The customer service is like no other. Jacob, Scott and Josh were all top notch!! I had taken my car to 2 different places with no answers. I took my car here after a referral from a friend, and they knew EXACTLY the problem, and within 24 hours they had it fixed! No one else will ever touch my car. These guys are phenomenal. Oh, and my kids thoroughly enjoyed the cookie! 10 stars in my book.
Wake Forest
Very friendly and professional. The dealer I went to misdiagnosed the issue and were going to charge for a full clutch replacement. The quoted clutch replacement from Quality Plus was 40% cheaper. But it gets better... when I dropped off my car, the team and Quality Plus was able to correctly diagnose a broken bracket and not the clutch that was causing issues. They were able to source the part and install it for much less than a full clutch replacement. I will definitely be returning to Quality Plus Automotive Service for my future auto service needs.
Wake Forest
We are very happy with Scott and crew when we come see you. You are very knowledgeable and efficient. Great staff and fantastic attitude. We love you guys.
Wake Forest
Trustworthy quality work...Awesome staff!!!
Wake Forest
I only knew of Quality Plus because of mail ad. I am so glad that I went! They did a great job. I'll be coming back.
This was my first experience here, and most definitely will not be my last. Highly recommended!
Raleigh
Always pleased with the work they do and their knowledge. They looked over a used car I purchased because I trust their opinion and whatever they recommend. This time, they recommended nothing!
Raleigh
They are very friendly and knowledgeable. I am quite happy.every time i take my car there.
Raleigh
They are true to their name. I have an older car -- 2004 Toyota HIghlander that has 341,000 miles on it. Toyota dealership told me my car was done and wanted $3,000 to replace power steering pump, hose, and rack. They said they didn't want me spending that type of money so i need to look for another car. I found Quality Service for 2nd opinion they fixed my car by just replacing my hose for little over $500 (pump didn't need replacing nor the power rack). Quality Service went over and beyond to help me and didn't lie about anything. Also, I had breaks put on, and they also gave me loaner as they had to keep the car over the weekend. My car is running better now and no longer has the noise. I will continue using Quality Service as they have excellent customer service skills, and go the distant in getting the job done with high quality. WAY TO GO! SAVED ME as I wasn't quite ready to buy a new car.
Raleigh
Quality Plus is just the best! I previously used the Wake Forest location but for the past couple of years I have used this location primarily and the service is always fantastic no matter what location. They offer an oil change special that is roughly $30 that includes an inspection on your vehicle to look for any repairs needed. And none of those extra fees that you encounter at quick oil change places! The inspection alone can cost $100 else where. They will explain everything that’s going on and work with you to decide what’s most important to fix because they understand it isn’t always possible to fix everything at once. They have a great new feature that texts you a report on what going on with your car that even includes pictures as well as a detailed explanation. Their repair costs can be a little pricey but that is because they use quality parts and you get the job done right the first time! They can also send you an invoice digitally so you can pay before you pick up. Brad is great and has helped me so much over the years! I tell everyone about quality plus, you can trust in what they say!
Raleigh
I've been taking all my cars to Quality Plus for several years. They always do a thorough job, point out potential issues and really want to make their customers happy. They even leave you a cookie when they're done. You can trust these guys to be honest about what your car needs and knowledgeable about how to make the repair properly.
Raleigh
I have been going to quality plus for at least 5 years now and they are awesome! ... They will look over your car and let you know what’s going on with it and give you suggestions on what you should fix first because they understand it’s not always possible to do everything at once! Although their repair costs can be a bit high you really pay for the quality you get and they always do a great job. As a women I can trust they won’t try to get you to do something unnecessary and I love how they’re always willing to explain what’s going on to me!
I was having some issues with my battery and hadn’t ever found someone to work on my car in town yet, but I had a wonderful experience with everyone here! They are friendly and kind on the phone, flexible, and high quality service. I will continue to work with them for sure! Highly recommend!!
Wake Forest
Always a good experience. Reasonable prices. Excellent communication and get you in fast. Thanks Scott and team!
Wake Forest
I dropped my car off for an oil change last week and everyone in the office was incredibly nice. They scheduled me the day after I called and this was by far the best experience I’ve had with an automotive shop since I moved here- and I’ve been to a few! These guys were awesome, I will definitely be returning for my future car service needs!
Wake Forest
Excellent service! Very professional, courteous, kind and friendly staff. Very thorough and punctual. Love the cookie they leave in the car!
Wake Forest
Had a wobble. They found a loose tie rod end. I needed shocks too. After they fixed the tie rod end, aligned it and replaced the shocks it rides like new. They also present you with a complimentary cookie.
It was really nice. My first time ever using this service (new to the area). The dealership didn’t have appointments for almost a month and I needed an oil change. I searched online and found this place...They drove to my home to pick up my car which was super convenient since I work from home and couldn’t take off work. My car was returned before the end of my shift, so I wasn’t stuck at home waiting on my car to finish. They called me to inform me that I needed some additional work and could take care of it same day, which was nice because I hate having to rebook if I’m already getting a service. They kept me up to date on the progress of my vehicle and returned my car without any issues, scratches, dents, etc. I will use again for sure.
Raleigh
The BEST customer service! Friendly AND knowledgeable staff. Quality repair at a fair price!! We won't go anywhere else from now on!!!
Raleigh
Great first time experience! Made it easy for repairs and maintenance while I work. Will definitely go back!
Raleigh
uality Plus is Everything your name implies: Quality Plus. My 2006 Honda Accord is now driving beautifully. Thank you All for being such skilled diagnosticians and talented servicemen. I am also grateful that I could just walk in, tell you the problem, leave my car and you then provided me with a really nice loaner car to use while my car was being repaired. Awesome customer service! Your team is always courteous. respectful and completed the work when they said they would. I cannot thank you enough
Raleigh
Trusted for our family cars for a decade. Wouldn't go anywhere else.
Raleigh
I will definitely revisit in the future.
Wake Forest
outstanding service by a knowledgeable and friendly staff
Wake Forest
Prompt, courteous, professional and quick. They did a great job communicating with me and top-notch work on the car.
Wake Forest
Quality work, friendly staff, these guys know what they are doing.
Raleigh
From Transmissions to Tires, I trust Quality Plus Automotive for all my auto care needs! Randy Bunn and his staff are knowledgeable, honest and caring. As a small business owner and senior move manager, I drive numerous miles every week assisting clients, and my Honda CRV is my only vehicle. The guys at Quality Plus Automotive keep my car in top performance so that I can safely travel wherever I need to go. Quality Plus is the best!
Raleigh
The service was ✨👌great and very timely and the loaner was good👍to have.I would tell my friends and family about QUALITY PLUS AUTOMOTIVE SERVICES
Raleigh
Competent, friendly and knowledgeable team.
Wake Forest
You’ve serviced our Infiniti QX60 for some time now & have always been upfront & honest with us. When it came time to buy our Lexus RX350 you were the only ones we would trust to do a pre-purchase inspection on it. You guys are the best!
Wake Forest
Attentive, courteous techs. Complete explanation of the extent of the repairs required. Repairs and maintenance items done promptly. Friendly reception atmosphere. This is a repair shop that deserves high marks for efficiency and reasonable pricing
Wake Forest
Great services, trusted work
Wake Forest
I have been using Quality Plus for over 2 years now to service my vehicles. I can honestly say it's one of the best auto shops in Raleigh. Their customer service is excellent and most time they can get you in and out same day. If not, they do have a loaner you could use. This is my go to shop for auto repairs.
Raleigh
I absolutely love Quality Plus Automotive. Scott was amazing. This is where I will be taking my car from now on.
Wake Forest
The staff is friendly and my appointment was handled in a timely fashion. In my experience I have always received excellent customer service, honest assessments, and fair pricing. You can’t beat that complimentary cookie either.😀
Raleigh
The staff at Quality Plus Automotive are the best! They always take care of my vehicle. I won't go anywhere else.
Wake Forest
Top notch service
Wake Forest
So pleasant to work with. Been coming here about 14 years. Great service
Wake Forest
I bought a Honda Accord brand new in 2009. Several people recommended Quality Plus Automotive since they specialize in Honda cars as well as others. I’ve been with them since 2009 as well. My nephew started bringing his Honda ... since I told him what a good honest job Quality Plus does. Randy and Brad are always very knowledgeable and Chris that has serviced my car really knows his stuff. The others that work on cars in the shop are very thorough in checking over your car. If they recommend I need something soon on my car I go with the recommendation.
Raleigh, NC
Always professional and on time. Great customer service.
Wake Forest, NC
When I first came to pick up my car the glove box would not close and they fixed it immediately with kindness and they did good work and were honest. I appreciate them.
Wake Forest
Honest, thorough, trustworthy, knowledgeable and professional. Always ready to suggest the best solution. Polite. Quality goes the extra mile in service and expertise.
Raleigh, NC
Took my car in for a few repairs and as always, the service was top notch. They even brought me home while the repairs were being done and picked me up afterwards. Great friendly people.. thank you Quality Plus!!
Raleigh, NC
I was referred to Quality Plus by friends, to take my 1996 Honda Accord for service. Drove it for 15 years and always had good service. Now have 2011 Honda Civic and do not have to worry, because they will always check to see if anything needs to be done. Would not trust anybody else to work on my car. Very nice people to deal with. Randy is always interested in seeing that your car is taken care of. Thank you.
Raleigh, NC
Good all around! You're not going to find it any better than that.
Raleigh, NC
I went to a local dealership service department that I have used for over 5 years to get an estimate on an oil leak. They charged me $152.00 for the diagnosis. They said that it would cost $2,800 to repair the vehicle. I went to Quality to get a second opinion and they were able to repair the leak for $550.00... After getting the repair I went on an extended trip of over 700 miles and had no problems. Please don't hesitate using them for all your automotive needs!
Wake Forest, NC
Quality Plus is the best place to get your car taken care of. The staff is SO nice, they have a lovely waiting room and they get the work done in a timely manner. As someone who knows little about cars I have found the staff to be trustworthy. When my car was finished they put a small thank you gift in the car. I would 10/10 recommend my experience with the quality plus team!
Wake Forest, NC
I've found my shop. The service was exceptional. I'll be using this shop for as long as we're living in this area. Thank you!
Raleigh, NC
Very competent staff and always a pleasant experience. Great touch with the gourmet cookie in your vehicle when you pick it up!
Wake Forest, NC
Figured that I would try them out after receiving a mailer over a year ago. Called and talked with Brad to find out more about the shop. Got a detailed repair estimate that was well explained. I got the vehicle repaired and was very happy with price, service and the warranty on the repairs. Would have paid more at the Infiniti dealership. Will use Quality Plus Automotive again
Raleigh, NC
This shop was recommended to me by a few of my friends and now I won’t go anywhere else! Great experience every time. Very knowledgeable and thorough! Every time I come here Brad, Randy, everyone I’ve met has been friendly and professional. As a female I feel like I am being treated honestly and fairly. The best auto mechanic around!
Raleigh, NC
Great work by Randy and his team as always!
Raleigh, NC
For over 20 years we have been satisfied with the service at Quality Plus
My daughter dumped the transmission in her Dodge Stealth while out cruising with friends and was devastated. This car is like her "significant other"! The repair was prompt, friendly and informative. She picked the car up, and you would have thought it was Christmas. I appreciate you helping her get it back on the road! Thanks folks!
Raleigh, NC
I have been a customer of Quality Plus for the last 12 years. They are the most professional and personable shop I have ever used. They are honest and fair in their diagnostics and have fantastic customer service. I could not recommend them more.
Raleigh, NC
Randy and his team have recently been taking care of my 1985 Toyota Celica Supra. They handle this “old girl” with care and always do an extremely good job. Jared is very familiar with my car and takes great pride in doing the job right the first time. I highly recommend this team to work on your car. Thanks for a job well done!
Raleigh, NC
I have been using this shop for at least 5 years and leave a happy customer every time! The employees are super friendly, patient, and honest about any advice or problems (even if it means less business for them).
Wake Forest
Great customer service. I am always updated on what services my vehicle needs before any work is started.
Wake Forest, NC
Superior Customer service!!!! Plus they have very yummy cookies that they leave in your car with a thank you note...it's the little things... but it's a touch above the rest
Wake Forest, NC
It’s important to find a mechanic you can trust. Quality Motors are trustworthy, efficient, friendly, timely and so much more.
Raleigh, NC
Excellent service. Can always reach someone immediately when I call for questions or updates. Explain issues very thoroughly in layman's terms. Work with me for best results and price. Only recommend what needs to be done . No surprises and unplanned expenses. Love them!
Raleigh, NC
Work was completed on time and was very satisfactory. These great folks to deal with.
Raleigh, NC
Excellent at diagnosing problems and providing recommended services. They can be trusted with your vehicle.
Raleigh, NC
Very nice, very efficient. I'll be back!
Wake Forest, NC
We discovered Quality Plus just a couple months ago and they have been the most amazing people to work with! They have treated us so well and we feel confident trusting our vehicles to them. Thank you for great service and working with integrity!
Wake Forest, NC
Everyone here is so friendly and helpful! They were able to fix my car super fast I will definitely be back for any other issues I have.
Wake Forest, NC
If you're going anywhere else, you're doing your vehicle a disservice. I've always had quality and affordable repairs, honest recommendations, and top notch customer service when coming here. I'm a loyal customer for life!
Raleigh, NC
They are the best.
Raleigh, NC
Always great job
Raleigh
I honestly couldn't say enough nice things about this place. It's staffed with excellent people who go above and beyond in every aspect of the work they do. I came to them initially after a very poor experience with a local dealership and the difference in service quality can't be overstated. They've done everything I've needed with utmost professionalism and very quick turnaround. When I go to grab my car, they have the part in question out at the counter to explain exactly what went wrong and why, and there'll be a cookie with a thank-you note on my passenger seat when I get to the lot. A truly exemplary business, and you really should look no further if you're having any sort of car troubles.
Raleigh, NC
They performed my service in a timely manner. They checked over my whole car and told me what else needs maintenance in the near future. They explained to me the issues it could cause. And!!! They changed my key fob battery for no charge!!! Highly recommend and I will be back
Raleigh, NC
Great job, professional operation!
Wake Forest, NC
They have been working on my cars 15 years . I trust nobody else.
Wake Forest, NC
The service was great and the price was more than fair. I even was able to use a coupon they sent me!
Wake Forest, NC
I recommend Quality plus to everyone. They are very professional with excellent customer service.
Raleigh, NC
Great service, price and reliable! Will definitely continue to go back.
Wake Forest, NC
Quality Plus is honestly the best. Everyone in my family uses them and they are tried & true!!
Wake Forest, NC
Scott was great with not only answering all the questions but going well beyond to help with some minor computer concerns that came up in the check list. Highly recommend Quality Plus.
Wake Forest, NC
I have been taking my Acuras, Subarus, and Honda's to Quality Plus for over 25 years. I can say they have always provided great service not only for my cars but customer service as well.
Raleigh, NC
Customer service is excellent. Each and every time that I call for an issue with a vehicle they fit me right on in. They do superb work on all my vehicles. I would highly recommend them for your automotive needs.
Raleigh, NC
Honest shop. Can't ask for more. Quick turnaround. Phone calls before any work.
Raleigh, NC
We've been going to Quality Plus for about 25 years. Wouldn't trust anyone else with our cars! Trustworthy and dependable
Raleigh, NC
This was a routine periodic check and Quality always does a great job. Very professional and a pleasure to work with.
Wake Forest, NC
uality Plus provides outstanding service performed by outstanding technicians. Scott always explains each need and charge fully and answers all of my questions until I fully understand. When looking for a car for my son Josh and his staff checked out 15+ cars for me until we found a sound and safe vehicle that they felt comfortable putting their own kids behind the wheel. This saved me hundreds if not thousands of dollars. They are a trustworthy family run business that I depend on to keep me and my kids safe.
Wake Forest, NC
I was referred to Quality Plus Automotive by a coworker for the reasons I am giving this review. I am very pleased with the quality of service and professionalism. I also find them trustworthy which I really appreciate given how many automotive shops are not. They are very thorough in their inspection of your vehicle and honest about what your car needs and doesn’t need. This is why I recommend them and continue to go to them for all of my automotive needs.
Raleigh, NC
The staff are very kind, helpful and professional. The services are fairly priced and promptly done.
Wake Forest, NC
Nice place. People were very nice and polite. Great service.
Wake Forest, NC
I have used Quality Plus for a few years now. They always offer amazing service. I truly feel that they do things the correct way, are thorough, and they don't recommend repairs that aren't needed.
Raleigh, NC
I been a customer for years. I'm not going anywhere. Brad is the man. They staff is great. The owner GOD Bless him to stay open. Customer as long as I have a car.
Wake Forest, NC
Absolutely amazing. If you’re in the Wake Forest area look no further, this place is awesome. Hopefully I never have to return but if I do, I know where to go!
Raleigh, NC
I was having an issue with my Kia for a year, that no one could figure out. I was beyond frustrated and truly at my wits end. A google search for Kia certified mechanics brought me to Quality Plus Automotive and I decided to give it one last try. I cannot say enough good things about Brad and Randy! They explained exactly what they had done to my car; what the issue was and how they resolved it. After a whole year of stress and worry, I can now drive my car again without fear of getting stranded!! They even went above and beyond and offered me a loaner car because they had to keep mine over the weekend and wanted to make sure I could get out of the house if I needed too. I really am so grateful to have found them! Thanks again guys!!
Raleigh, NC
I have been going to quality plus for at least 5 years now and they are awesome! The oil change special which they usually run every month is around $30, sometimes they run a $50 special that includes tire rotation and balance. They are never any extra fees! Best price around! They will look over your car and let you know what’s going on with it and give you suggestions on what you should fix first because they understand it’s not always possible to do everything at once! Although their repair costs can be a bit high you really pay for the quality you get and they always do a great job. As a women I can trust they won’t try to get need to do something unnecessary and I love how they’re always willing to explain what’s going on to me! They get booked up fast on appointments because they have such great deals but they’re always willing to work with you to get you in!
Raleigh, NC
I have going to Quality Plus for 13 years, they are wonderful. Reasonably priced and always courteous and accommodating.
Wake Forest, NC
I've been taking my cars to Quality Plus for the 22 years I've lived in Raleigh. It is a great gift to have an auto mechanic you trust completely. I look forward to the next 20 years.
Raleigh, NC
Have used them for several years, seem to be honest, competent mechanics. I would recommend them
Raleigh, NC
First time using them for a brake job. Great service! I love the fact that they offer after hours drop off and pickup. Placing a cookie in the car was a nice touch. It's the little things that make a business stand out. Highly recommend them
Wake Forest, NC
Recently had Quality Plus Automotive Service change all the fluids in my 1999 Toyota truck and install new front brake rotors. I have been a satisfied customer since 1984.
Raleigh, NC
Great, dependable service! Have used one of their techs for 2+ years.
Raleigh, NC
I brought in my Odyssey to do an engine flush and oil change which went well. They did a thorough inspection of the vehicle and found that our timing belt, water pump and drive belt hadn't been changed. At 130k miles it was a ticking time bomb, they saved our van!
Raleigh, NC
I have been taking my Acuras, Subarus, and Honda's to Quality Plus for over 25 years. I can say they have always provided great service not only for my cars but customer service as well.
Raleigh, NC
I am a customer and Quality has been a company one can trust to do the job right the first time. I really appreciate their service in helping me stay rolling the right way.
Raleigh, NC
I get all my cars maintained at Quality Plus Automotive. You should get yours maintained there too! Great group!
Raleigh, NC
I've been taking my vehicles there for over 15 years. Always received top notch service!!
Raleigh, NC
Excellent service on a difficult and unique hybrid battery repair. These guys know hybrids!
Raleigh, NC
Wheel bearing replacement. Prompt courteous service! I was very pleased with communication and timeliness of the repair.
Wake Forest, NC
Very professional and organized business, though I didn't get the promised10% first time customer discount as advertised on the web. I highly recommend them
Raleigh, NC
Great service techs and good prices..
Raleigh, NC
Recently had Quality Plus Automotive Service change all the fluids in my 1999 Toyota truck and install new front brake rotors. I have been a satisfied customer since 1984.
Raleigh, NC
Quality Plus has done great service for me dating back to 2015. I leased two cars in 2017 and bought one off lease in 2020. My first and only call was to them for all 30k work plus tires. I could have done $30 better on tires in total, but not on detailed quality of over all sevice and reliable delivery of that service. I am glad to see that their song remains the same after four years.
Raleigh, NC
This was my first time to have work done here at Quality. They were so thorough. My 2007 Prius was scoured from back to front even though it has 230,000 miles on it. I was emailed a detailed printout. Brad went over everything with me in detail. There were no hidden costs and if it didn’t need fixed it didn’t get fixed. Randy fully understands what quality means. I won’t go anywhere else.
Raleigh, NC
They were very thorough in checking my car as a whole with photos explaining in detail and in terminology I could understand. These are honest people doing & giving honest service in their work. I felt they cared for me & my car with sincerity. I wish everyone held such integrity & kindness with what they do no matter what that be. You leave with your vehicle feeling good & confident. What a positive & inspiring experience, even with having car repairs & maintenance! Thank you!
Raleigh, NC
Piece of mind because of thorough diagnostic. Excellent service provided by friendly, knowledgeable staff.
Wake Forest, NC
Very prompt and respectful to its customers, will give you the best service possible.
Raleigh, NC
Excellent service on a difficult and unique hybrid battery repair. These guys know hybrids!
Raleigh, NC
service started on time and was finished sooner than expected....there was even a cookie on the dash for me to eat later....SWEET!!!
Wake Forest, NC
They previously fixed my a/c, that someone broke replacing my alternator. It was a broken connector. They could have charged more, but didn't. I appreciated the honesty, so went back for a larger job. Valve cover gasket quote about the same almost 1.5 yrs ago. Great attitude, honest, and quality work.
Wake Forest, NC
They did a great job of fixing my window
Raleigh, NC
Easy to make appointment. Good service
Raleigh, NC
Was having electrical issues, they pinpointed the issue and fixed it ahead of schedule.
Wake Forest, NC
We’ve been going here for about two years and the service has always been wonderful! Scott has been great working with us letting us know what is necessary versus what would just be nice for work on our car. We trust him to help us balance long term car needs with what we can afford. Now we are moving to another state, and they have offered to help us find trustworthy auto repair shops there as well. Highly recommend!
Wake Forest, NC
Awesome service and an overall very courteous and professional approach by the team members at Quality Plus. My car was fixed 100% with a few issues I had and will always recommend Quality Plus for all car issues, especially with my Lexus 350S - Thank you!
Raleigh, NC
This is the only shop I'll take my Prius and Honda to. Great owner, shop manager, and mechanics.
Raleigh, NC
Clean, friendly, efficient, very educated and explained labor done in detail. Very pleased!
Raleigh, NC
I recently purchased a Lexus and was referred by a longtime member. The Customer Service is awesome, the promised quality of work was on point especially the headlights. I had to purchase a new Battery for the car, which was installed backwards by another business. It fried the new Battery and blew many fuses. After an attempt to repair was made, I had it towed to Quality Plus. They found the problem right away and saved the engine from further damage. I have referred them myself and would recommend their business to anyone!😊
Raleigh, NC
Anyone looking for an honest professional auto repair shop need look no further than Quality Plus Automotive Service! They took care of a problem I knew I had, found a problem I was unaware of, fixed it all and for a reasonable price. Scott prioritized what needed to be done, and it was done in a timely manner. I highly recommend Quality Plus!
Wake Forest, NC
Thus is the second time I have used this company and will continue to use they from now on. They did a fantastic job and very reasonable priced. They remember your name when you come in. Scott is very friendly and knows how to get the job done I liked them so much I liked them on Facebook. Great job guys. My car went from a old grandpa to a first time driving teen. Car drives like a new one
Wake Forest, NC
We had our SUV serviced at a quick oil change place and immediately after there was oil leaking on the garage floor. I researched places that serviced Asian models (Hyundai) and Quality Plus Automotive Services had great reviews. I called and Scott got us in right away. Their customer service was fantastic. They quickly found the issue and suggested that I take it to Hyundai because it should be under warranty. Scott even guided me on how to manage the dealer and what the cost should be if they said they wanted to charge me. The good news was the the Hyundai dealer did the work under warranty, I will certainly be bringing all of my work to Quality Plus Automotive Services. Highly recommend them!
Wake Forest, NC
They have always been great. This was my first time at the Wake Forest location and they were just as awesome as the other office. I don’t take my car anywhere else
Raleigh, NC
I never trusted auto repair places much, I do trust these guys. Always a good experience
Raleigh, NC
I have been going to Quality Plus for over 25 years..my current car is over 10 years old. I do get my car serviced regularly. I have had routine and extensive service. I find the staff to be honest and fair in all my dealings with them. I would recommend Randy and his employees without any reservations.
Raleigh, NC
I first found Quality Plus Automotive in 2016 when the hybrid battery in my Prius went bad (the dreaded red triangle of doom on the dash)...Toyota dealer quoted $4000 plus to put in a new part....on a 2007... I looked for alternatives and Quality refurbished the battery for around $2200. Excellent service and communication, free loaner car....since then I have gone to them for my repair and service needs. They are excellent at making recommendations and prioritizing what needs to be done now and things to keep in mind for the future...I have never felt pressured to perform any service or repair....they thoroughly explain recommendations...quality work and honest advice! Edited to add....I was reading through some of the other reviews and I thought "They are like the Chick-Fil-a of car shops...always a good product and a pleasant, efficient experience!"
Wake Forest, NC
Excellent service. Can always reach someone immediately when I call for questions or updates. Explain issues very thoroughly in layman's terms. Work with me for best results and price. Only recommend what needs to be done. No surprises and unplanned expenses. Love them!
Raleigh, NC
Friendly, knowledgeable, quality service. Very good value. Service was done in a timely manner.
Raleigh, NC
We've been going to Quality Plus for about 25 years. Wouldn't trust anyone else with our cars! Trustworthy and dependable.
Raleigh, NC
The guys are always professional and knowledgeable about my car. And they explain clearly what's going on with the car. The service performed on the car has improved it's performance.
Knightdale, NC
I had 2 use car pre-purchase inspections. I did not buy either car. The technician showed me under the car and went over the report. I used this experience to buy a used car at a dealer and got a great car! Thanks for the service and education.
Raleigh, NC
Very friendly and knowledgeable..I am quite happy.
Zebulon, NC
Fantastic service. Hidden gem
Wake Forest, NC
Found this automotive shop online, my first visit was very outstanding. Scott was very welcoming and gave a beyond customer service. One thing I notice is that they provide you with a vehicle if you don't have transportation for the time your vehicle is being serviced. Never seen this in other shops. I highly recommend this shop to anyone.
Wake Forest, NC
Outstanding quality & customer service. Very conscientious and professional. Had a front end alignment done on a GT 500 that had just been lowered with new springs and a bump steer kit. I highly recommend them for any of the services they perform.
Wake Forest, NC
Great job, honest, quick, very professional, VERY well run shop, highly recommend
Wake Forest, NC
2 words - Keith Bailey. One of the best Honda and Toyota mechanics in North Carolina. I used to travel down to Cary for years to have Keith work on our family cars and found out here recently joined the team at Quality Plus Auto in Wake Forest. I can see why he joined this company. Great customer service and guys who aren't trying to right you off. At the end of the day when you can trust your mechanic to tell you really how it is (good or bad) and are experts at what they do, they you follow them from Cary to Wake Forest. I highly recommend this business.
Raleigh, NC
Brad is very thorough and honest. His prices are very fair and he will be working on all of vehicles!
Raleigh, NC
My entire family has been coming here for over 20 years. High quality repairs, competitive prices, and amazing customer service! Highly recommend 11/10
Raleigh, NC
This was just an oil change, but I've always trusted these guys - several repairs over the years, always honest work and fair price. Clean and professional.
Wake Forest, NC
Anyone who wrote a bad review doesn't have their head on straight. Exceptional care and tremendous courtesy. Treated me like family during a really stressful time. All-round gentlemen. Very honest.
Franklinton, NC
Fast service, well knowleged, friendly
Raleigh, NC
Another repair facility kept our car for 10 weeks and never worked on it. The other shop quoted hundreds of $$$ in repairs. With Quality Plus, our car was repaired on the first day in their shop! We felt so fortunate to only need one hour of labor to correct our problem. THANK YOU, QUALITY PLUS!!! You have unparalleled service!!!
Raleigh, NC
Had a wonderful experience with these guys last week! I have been going here for years and will continue too!!
Raleigh, NC
QP has been servicing my vehicle for several years. Staff is very professional, friendly & highly qualified to service your vehicle. They are simply the BEST.
Raleigh, NC
This was our second time using them. Very friendly staff!
Raleigh, NC
They took my truck at the time of appointment, in fact, slightly before. Per my request, the truck condition was reviewed and suggestions made regarding maintenance items that I should consider. Nice clean waiting room. I had to opportunity to speak with both Randy (owner) and Scott (shop manager?) and felt both were honest, helpful people.
Chapel Hill, NC
I have been coming to Quality Plus for almost 15 years. The staff are professional and kind, they do exceptional work. Not once have I had trouble with my car once it has been repaired. They tell you exactly what needs to be repaired at that time and what can wait, they do not over price you or try to get you for your money. They truly care for their customers, continue with the great customer service!!
Raleigh, NC
This is my second time using this company! And $1400 later I do not regret it at all!! They have been respectful, professional and honest. If I had a question it was answered appropriately and I was confident in the response. Brad has been absolutely amazing. I had a radiator replaced followed by another break down... He responded and fixed it immediately upon being told. I then went back and got wheel bearings and it was completed by 9 am, he then called to see if I needed or wanted to get my oil change completed.
Tarboro, NC
Customer service is excellent. Each and every time that I call for an issue with a vehicle they fit me right on in. They do superb work on all my vehicles. I would highly recommend them for your automotive needs.
Raleigh, NC
Service was great! Brad was friendly and knowledgeable.
Raleigh, NC
There are never any surprises! I don't trust my car with anyone else.
Wake Forest, NC
Again damn good service when I needed it for my Honda Accord. My Honda told me so.??
Raleigh, NC
Quality Plus is the only place I trust to service my vehicles. Their service is outstanding and the staff is friendly, helpful and honest.
Wake Forest, NC
I left my Rav4 there and they gave me a vehicle to run around while they were working on my SUV.
Raleigh, NC
Very pleasant and knowledgeable people, the manager was very kind too. I will go back again when I need another service performed. Thanks so much!
Raleigh, NC
Always pleased with the service we get...plus the nicest group of folks around!
Wake Forest, NC
Friendly, knowledgeable, quality service. Very good value. Service was done in a timely manner.
Raleigh, NC
I really like the smiles and info given by the staff. No surprises, everything explained.
Raleigh, NC
Always love Quality!
Raleigh, NC
Fast friendly & courteous what more do you want
Wake Forst, NC
First visit and it will not be our last! Definitely would recommend Quality Plus Automotive!
Wake Forest, NC
Fast, courteous, and great customer service!! Trust their suggestions and will be going back for future services.
Raleigh, NC
I have been here twice and both times have had excellent customer service and no problems with the work performed. They are honest and treat you like family.
Wake Forest, NC
Quality Plus always delivers. We trust them and know they will go above and beyond with customer service. Nice touch with the thank you gift of the roll of toilet paper!
Wake Forest, NC
These guys do such a consistently fantastic job. I've never had a bad experience trusting them with my car.
Wake Forest, NC
Best place to take your car. They care about their customers and want to make sure that their car is safe to drive. They make you feel comfortable.
Raleigh, NC
As always, complete satisfaction. This is a reliable, honest, and trustworthy business.
Raleigh, NC
I have never been disappointed with the service or repairs at Quality Plus. The service is great and all the people there are wonderful. My car drives great now. Thank you all so much for the care you give my car. Thank you for showing that you care for your customers. Have a great day and stay safe.
Raleigh, NC
Always great with my car and time when things are done. Prices are great too.
Raleigh, NC
I've been going here for almost 10 years. Never had a bad experience. Always felt like the diagnosis (and pricing) was reasonable. Super friendly guys, and you get a cookie when they work on your car!
Raleigh, NC
Great procedures for limiting contact during Covid outbreak
Raleigh, NC
Took my old vehicle to Quality and I was surprised to receive such a great service and honesty from the team, I appreciate it very much. Thank you Quality Plus Automotive Service
Raleigh, NC
"The love love love Quality Plus.... I bring ALL my vehicles there! My mom also brings her car as well! It's simply a family affair."
Raleigh, NC
Always have receive honest and quality work from this facility. They always go above to ensure that I have been comfortable with prices and services.
Raleigh, NC
Can't say enough about Quality Plus! Their name says it all and speaks for itself...excellent quality plus excellent customer service!!
Raleigh, NC
QAS goes the extra mile esp in the current state of the world. They picked up my car from my home, fixed it and brought it back. Then disinfected it before leaving. And they also left their traditional well wrapped cookie. Oatmeal raisin ... my fav!
Raleigh, NC
The most professional customer service experience I received in a long time.
Raleigh, NC
I was very pleased with how the shop took extra precautions regarding Covid-19. I am a lifetime customer!!
Raleigh, NC
Best place to get your car serviced. Been coming here for over 10 years now because of their great service. Totally trust them. They earned it for over 10 years I still come back.
Raleigh, NC
Best place in town to take your car , honest folks , you will be treated right and so will your car!!
Raleigh, NC
They’re always great and knowledgeable!
Raleigh, NC
Absolutely amazing service. Honest, quick, and much more reasonable than national service outlets. Saved me close to $1000 and was done by people I know aren't trying to upsell me things I don't need. Recommended a hundred percent.
Raleigh, NC
Very prompt and respectful to its customers, will give you the best service possible.
Raleigh, NC
I absolutely love this repair shop, and I wouldn't take my car to anyone else. The staff is friendly and knowledgeable, and the prices are extremely reasonable. The customers are all people who have been going there for years. It is a true hidden gem!
Raleigh, NC
Quality Plus Automotive Service - My mom takes her car to Quality Plus and they take really good care of all her needs! The staff is beyond friendly, professional and down to earth. Great atmosphere and always great service!
Wake Forest, NC
I have used Quality Plus for at least 10 years but switched vehicles and hadn’t needed to see them for a couple years. So relieved when Randy answered the phone-I knew I would be well taken care of . Brad at the front desk was very knowledgeable and personable. He called me with what needed to be done immediately and what could be put off awhile. I called on short notice and a loaner wasn’t available but Randy brought me to and from work. I always recommend them when I can and will continue to use them.
Raleigh, NC
I've been looking for a good dependable place to service my car regularly near my home and I am SO glad I finally found it. These guys are CLEAN, thorough and most importantly honest. HIGHLY recommend :)
Wake Forest, NC
First experience and I’m completely satisfied. The staff valued my time and listened to my concerns. They notified me of the issues and made recommendations all with the associated costs. I found no hidden charges and felt absolutely no high pressure. Very pleasant experience throughout the process. Thank You!
Wake Forest, NC
Quality Plus treats you with the care trust and concern they would treat a friend or family member.
Raleigh, NC
Quality Plus far exceeded my expectations! The customer service is unmatched! I appreciate their thorough inspection and recommendations (complete with itemized costs). And if that wasn’t enough, when I got in my car there was a little card expressing appreciation and a chocolate chip cookie...unfortunately I’m gluten free, but the gesture...NEVER in a million years expected that. It quite literally brightened my day!!! Excellent, quality service!
Raleigh, NC
Trustworthy and great quality experience
Raleigh, NC
Great service as always. I had the headlights resurfaced and an oil change, I was called once it was complete, no issues! I have used Quality Plus for the past 13 years, and I still have my same car!
Raleigh, NC
I live in Chapel Hill, but after discovering these folks, I don't mind the commute to see them. I trust them with my Honda Civic.
Chapel Hill, NC
This is the only shop I'll take my Prius too. Great owner, shop manager, and mechanics.
Zebulon, NC
Awesome service and available cars to borrow while I wait for my car to be repaired.
Raleigh, NC
We have found our new car repair location! Everything was great. Thank you!
Wake Forest, NC
Once again they deliver - on time, with the customer service that you don't expect from an Automotive Service provider. Thank you!
Raleigh, NC
Very professional and completed on time as promised.
Raleigh, NC
Friendly crew. Clean facility
Wake Forest, NC
I have been using Quality Plus for over 4 years and am always happy with the service I receive. Special kudos to Scott!
Raleigh, NC
I can't recommend Quality Automotive Plus highly enough. Quality and integrity!
Wake Forest, NC
I had a very good experience with Quality Plus Automotive Services. A part that had been used to repair my driver's side window went bad. Quality was very fast at re-repairing the window. They loaned me a car so that I didn't have to miss work and did not charge me for the repair. Thank you for standing by your work! I appreciate the way Quality has always dealt with me and my 1996 Toyota Corolla. Quality began working on the car when I got it in 2001 and the folks who work at Quality have always been professional and helpful. Thanks Again!
Raleigh, NC
The cost for synthetic oil was the same price i had been paying for regular oil. I think i received a great deal. They serviced my car at the appointment time and i am very satisfied. Will return for all future needs.
Raleigh, NC
Excellent customer service. All around good experience. Would definitely recommend.
Youngsville, NC
Wonderful job. My car is running great since the repairs were made Thanks
Wake Forest, NC
Posting under a friend's account: I had a wonderful experience at Quality Plus. I broke down in the middle of a busy intersection and immediately started to panic. I was referred by a friend and called Quality Plus to arrange for my car to be towed to their shop. I was completely flustered and called the shop several times with random concerns and they never hesitated to give me the best solutions to my problems. After speaking with Brad, a tow truck was sent to retrieve me and I was given a full report of every issue shortly after my car arrived. My car is older and had a large amount of issues, which they began to take care of immediately. The amount of care they put into breaking down each issue and explaining the best options without trying to price gouge me was amazing. All of my issues, and there were many, were fixed that same day. If you are looking for a good quality place to get your car serviced, then I highly recommend Quality Plus. I would recommend Quality Plus to anyone looking for an honest mechanic, you will not be disappointed!
Raleigh, NC
Awesome experience as they listen to what you want done and perform great work!
Raleigh, NC
They always make sure my car is safe, and they are always upfront and honest about what’s going on and what to expect. These guys are like family. I always recommend them to everyone I know.
Raleigh, NC
Staff automotive knowledge and customer service is excellent. Brad is particularly helpful.
Raleigh, NC
Always do a great job at a fair price and honest advise.
Raleigh, NC
I love these guys. Courteous, professional and knowledgeable.
Raleigh, NC
Price was lower than dealership and lower than expected and done before promised. Technician who called (Scott) was the one who gave me my bill and clearly explained what he and his team did. We'll be back!!
Wake Forest, NC
Great job at a fair price. Friendly service.
Raleigh, NC
I have had all of my cars serviced by Quality and I'm very pleased with their service. The prices are reasonable and the owner (Randy) is awesome. If you are looking for quality work with a fair price and the "truth" Quality is the place to go.
Raleigh, NC
I have been taking my Acuras and Honda's to Quality Plus for over 25 years. I can say they have always provided great service not only for my cars but customer service as well.
Raleigh, NC
We had our SUV serviced at a quick oil change place and immediately after there was oil leaking on the garage floor. I researched places that serviced Asian models (Hyundai) and Quality Plus Automotive Services had great reviews. I called and Scott got us in right away. Their customer service was fantastic. They quickly found the issue and suggested that I take it to Hyundai because it should be under warranty. Scott even guided me on how to manage the dealer and what the cost should be if they said they wanted to charge me. The good news was the the Hyundai dealer did the work under warranty, I will certainly be bringing all of my work to Quality Plus Automotive Services. Highly recommend them!
Wake Forest, NC
Great experience. Timely service with candid talk about upcoming services needed for key milestones. This helps me budget for them, so is much appreciated. Roger and Brad are the best!
Raleigh, NC
Took our car to the shop and they said the motor mount was bad and that caused the transmission to lean. I have been checking it but it seemed there was nothing in there. I'm glad I took it to the shop to have it fixed. They did fix and we did have an issue next day were the tranmission fluid leaked out on my driveway. Took it back and they fixed it and even gave me the stuff to clean my drive way. The customer service here is phenomenal and I will always bring my vehicles here for servicing.
Raleigh, NC
I did take my wife's car for Quality Plus because another shop gave questionable advice. I was very happy with service, they did only recommended tire change, not unnecessary service as other shop did. Car is like new. I like their trust worthiness.
Wake Forest, NC
Always a pleasure having my car serviced with you! Professional, clean, efficient and the great cookies!
Raleigh, NC
Quick turnaround on the work and the car runs smooth and quiet! Thanks guys!!
Wake Forest, NC
I have been a loyal customer of Quality Plus for over 20 plus years. Plan to stay with them as long as I own a Honda product. Excellent service with great results! Randy, Brad and team are safety and customer oriented.
Raleigh, NC
As always, Quality Plus does a great job on my car and never late on getting the repairs completed.
Wake Forest, NC
So pleasant to work with. Been coming here about 14 years. Great service.
Louisburg, NC
Extremely friendly staff, they seemed knowledgeable.
Wake Forest, NC
Straight forward pricing estimates for work needed. Anything Asian they are very knowledgeable.
Raleigh, NC
I've been a customer for 3 years and have recommended them to several of my friends. The owner and staff are always nice and straightforward. They seem to specialize on Honda and Toyota but they've worked on other stuff I've brought them. Glad to have found a shop I can rely on when we moved to Raleigh.
Raleigh, NC
Quality Plus is amazing! They are the best auto-body shop I have ever been to. If I ever have major repairs that need to be done, they bring me out onto the floor to show me what's wrong so I can make an educated decision. They are also very honest with recommendations on what repairs need to be done now and what can wait another 20,000 miles. If I do need a major repair, they have driven me home before or loaned me a car for free. They also leave cookies after every service :)
Raleigh, NC
Good service. Convenient to schedule service online. A location that is convenient to home.
Raleigh, NC
Went to have brakes looked at. Needed no brakes. Had transmission fluid changed and an oil change with tire rotation instead. They even provided a shuttle home and picked me up when services were completed! Best place to get your Honda serviced!
Raleigh, NC
It is always a pleasure doing business with Randy and Brad or whoever else the person is in the front. May God continue to bless Quality motor for their honest, timely and hard work!
Raleigh, NC
You guys are just the best!!! Besides always getting me a loaner car, you vacuumed out my floors! I had that on y list to do. You bless me with great service, honest fair prices and get the work done in a timely fashion. Thanks for everything and the cookie!
Raleigh, NC
Very competent staff and always a pleasant experience. Great touch with the gourmet cookie in your vehicle when you pick it up!
Wake Forest, NC
Kind, professional service for my elderly mother. These guys are the best!
Wake Forest, NC
I was given specific details about the maintenance services that were needed at the oil change visit, and I was called when my car was ready. I was also given a loaner car during the day so that I made it to work on time.
Raleigh, NC
These guys seem to take pride in their work --- something very hard to find these days in any service business. It's so nice to deal with people you feel you can trust.
Youngsville, NC
Always an excellent experience!
Wake Forest, NC
Always an excellent experience!
Wake Forest, NC
The best service in town!! Thanks
Wake Forest, NC
Hours are not great, but was able to drop of my car the night before and pick up the following evening. Very friendly and informative, and great price on a full synthetic oil change. And the cookie left in my car was a nice touch. ;D Will definitely use them for future oil changes.
Wake Forest, NC
I’m glad we have found out about you. Great understanding of our old Honda and how to keep it running well. Thanks.
Raleigh, NC
I finally found a mechanic I can trust
Wake Forest, NC
This is by far an outstanding service center. They are very professional, and prompt. Scott goes the extra mile to ensure you know exactly what is going on with your car. He does a great job at outline the priority repairs vs. future repairs.
Wake Forest, NC
Quality plus was just GREAT very professional personnel top notch.Work was like the name QUALITY all the way. I trust the work they do on your car etc.
Raleigh, NC
great work, on time, very professional
Wake Forest, NC
5 Stars for sure, Great Service.
Raleigh, NC
Based on my first visit to QPA for a routine oil change service, I'll definitely be going back.
Raleigh, NC
Great service all the time. I trust these guys....Scott and Josh always do what's best for their customers!
Wake Forest, NC
These guys did a great job with our car, we needed a routine oil change and tire rotation, fast service and great waiting area (especially with a toddler!) Staff is super sweet and customer service is amazing...we will definitely be using them in the future!
Raleigh, NC
Professional, honest, expert care for my car. No problem trusting these guys. My only complaint is they aren’t open on Saturdays and I can only get my car serviced there when I take a weekday off from work.
Raleigh, NC
Amazing service. Not only did they provide a loaner car, but they also put a cookie and thank you note in my car upon pickup. They were speedy, polite and accommodating. I also spoke with a customer of 20 yrs who was waiting on her car when I arrived - so that was great to hear from someone who has bringing her vehicles there for so long. Definitely would recommend these folks to my family and friends!
Raleigh, NC
Very prompt and respectful to its customers, will give you the best service possible.
Raleigh, NC
I have been using Quality Plus for over 2 years now to service my vehicles. I can honestly say it's one of the best auto shops in Raleigh. Their customer service is excellent and most time they can get you in and out same day. If not, they do have a loaner you could use. This is my go to shop for auto repairs.
Raleigh, NC
I've always received quality service from Josh, Scott and their crew. Before I moved down here ( Hudson Valley, NY ), I did ALL the maintenace on my vehicles ( I had access to a automobile shop ). I told Scott that I hate paying for maintenence that I can do myself. Scott asked me to give them a try and see what I thought. It's been four ( 4 ) years and I'm still using them.
Rolesville, NC
Josh and team offer a great service for your car. Specialize in all of the Japanese and Korean cars and trucks on the market. Have never had a problem with service in the 20 years I've taken my car in for service.
Youngsville, NC
5 Star Service
Wake Forest, NC
I have been taking my vehicles to Quality Plus for the last 5 years and they are outstanding.
Wake Forest, NC
I've been taking my vehicles to Quality Plus for years now. They always do a great job in a timely manner and without gouging my wallet.
Raleigh, NC
Answered every question that I had. Took out more than enough time with me.
Raleigh, NC
Very professional and thorough. Love their customer service and attention to detail. Thanks for the 🍪 you left me as well.
Louisburg, NC
I was referred to Quality Plus by friends, to take my 1996 Honda Accord for service. Drove it for 15 years and always had good service. Now have 2011 Honda Civic and do not have to worry, because they will always check to see if anything needs to be done. Would not trust anybody else to work on my car. Very nice people to deal with. Randy is always interested in seeing that your car is taken care of. Thank you.
Raleigh, NC
I have going to Quality Plus for 13 years, they are wonderful. Reasonably priced and always courtious and accommodating.
Wake Forest, NC
Great service - all the way around!
Wendell, NC
They have been working on my cars 15 years I trust nobody else
Zebulon, NC
Quality Plus services all are vehicles and even helped us buy a couple of used cars. Thorough - yet never pushy, timely with their follow up, and always friendly. Give them a shot if you don't love where you are currently getting your cars/trucks serviced.
Wake Forest, NC
I am new to the area so when I needed my car looked at, I jumped online looking for reviews like the one I'm writing now. As many others have said, this place is the best. Welcoming, warm and honest. I plan to use these guys (Josh, Scott & Jacob) moving forward!
Raleigh, NC
This is by far one of the best places to go! We felt so welcomed upon entering. They are honest and they don't try to get you to get something that is not needed for your car. I thought I needed a particular oil change and he informed me that I didn't which saved me some $$. I also love that they have things that can entertain your kids. This is a pic that my three-year-old and I had fun drawing while we waited.
Wake Forest, NC
Always courteous and respectful! They alert me to needed repairs and have forecasted maintenance events, which helps with budgeting. Great service!
Wake Forest, NC
I have been with this automotive service for 20 years or better. I never worry about any of my vehicles when they are for repair/service. I have had some major work done in the past on some of my vehicles. When questioned the amount to be paid, I have always gotten a satisfied explanation of the repairs done. Like any business, there are going to be small problems to come up with repairs but the people at Quality Plus have bent over backwards to make things right. That's all I want is for things to be right. Thank you for your years of trusted service, from me and my family.
Wake Forest, NC
I’ve been here twice and they have gone above and beyond both times. Brad is super helpful ! I finally have found my go to mechanic!
Raleigh, NC
I've been a customer of Quality Plus for almost 30 years. They have always honest and affordable.
Raleigh, NC
Great service. Serviced my vehicle and checked it over. I am very happy with this automotive service and will return.
Wake Forest, NC
Scott and the team rock. Customer service done right! Clean facility, honest, and, very friendly staff.
Wake Forest, NC
I have been a customer since 1989. Randy and their staff take great care of every car I have had. They are fairly priced and very professional.
Raleigh, NC
Always first rate service!
Raleigh, NC
The guys there are fantastic and helped solve an issue with my car starting that other mechanics couldn't figure out. I will definitely go back to them for any other issues!!
Raleigh, NC
On time, excellent work, courteous staff. What's not to like?? :) Found the cause of an expensive sounding rumble from the rear of my wife's CRV...not an expensive fix thankfully but other places might well have made it so! Josh and his team at Quality Plus are fantastic to work with...and my wife loves their cookies:)
Youngsville, NC
Great work and great people.
Wake Forest, NC
I have absolute confidence in Quality Plus. They do a great job!
Raleigh, NC
Great work on my vehicle. Good coupons.
Raleigh, NC
When the extra mile to work out the problem with my hybrid
Raleigh, NC
We have been trusting Quality Automotive for over 10 years and will continue to do so. Pricing is competitive and the service is outstanding. They treat their customers with respect and honesty. Can't say enough good things.
Garner, NC
Great, dependable service! Have used one of their techs for 2+ years.
Wake Forest, NC
I have been a customer of Quality Plus Automotive for a few years now (following the recommendation of a neighbor). I will not take my cars anywhere else for repairs. They are very honest and courteous and their customer service is truly top-notch. Scott, there service manager is very pleasant and I would love to have his phone mannerisms! :). If you are in need of a great car repair shop, give Quality Plus Automotive a try, you will not be disappointed!
Raleigh, NC
Great service as always!
Raleigh, NC
Great service!
Durham, NC
Amazing service, fair price, responsive staff. I have now found my Japanese import specialist for my new area!
Raleigh, NC
I had been having alignment issues with my 06' 4Runner for about three months. Between going back forth with different mechanics, I figured I would give Quality Plus try. It was the best decision I made. The Service Manager was very helpful about getting the job done and also doing it at a reasonable price. I am most definitely going to recommend them to my friends and family.
Raleigh, NC
great work, on time, very professional
Wake Forest, NC
Always very helpful and honest. Work is very professional. The associates are great....they are very respectful of their customers and their customers' vehicles.
Wake Forest, NC
Always excellent service that goes above and beyond!
Raleigh, NC
Always friendly, always nice, awesome job...always!!
Wake Forest, NC
I have been doing business with Quality Plus Automotive for over 30 years and have always found them to be genuine in explaining all repairs that are preformed on my 5 vehicles. I would never think of doing business with any other company. All their work is guaranteed for 24 months. Your one stop shop for all your vehicle needs.
Raleigh, NC
Service is number one with these folks! They are wonderful to work with.
Raleigh, NC
Great service and great atmosphere
Wake Forest, NC
QPA- Raleigh has serviced my vehicle for 10+ years. They are professional, efficient and care about providing you with the best service and car care. Highly recommended. Call and schedule with them for your automotive needs today.
Elm City, NC
We have depended on Scott and Josh (and their team) for years. I have recommended Quality Plus to many of our friends. A 5-star rating is not high enough for those guys!
Wake Forest, NC
Quality Plus exemplifies its name by providing service in a quality and efficient manner. We appreciate their honesty in explaining any issues and prioritizing any needed repairs to help us make an informed decision. We highly recommend them for any car care needs.
Apex, NC
good price for synthetic oil change, professional & couteous, plus the chocolate chip cookie hit the spot.
Wake Forest, NC
Good service and quick turnaround! And I like the cookie left in the car.
Raleigh, NC
This is the second time I have used this company and will continue to use they from now on. They did a fantastic job and very reasonable priced. They remember your name when you come in. Scott is very friendly and knows how to get the job done I liked them so much I liked them on Facebook. Great job guys. My car went from a old grandpa to a first time driving teen. Car drives like a new one
Wake Forest, NC
service started on time and was finished sooner than expected....there was even a cookie on the dash for me to eat later....SWEET!!!
Rolesville, NC
These guys are the best! They check up on you and make sure you're happy with their service. And the small little treat afterward is just the icing on the cake.
Raleigh, NC
Great place!! Trusted mechanics, easy to schedule appointments, and super customer service!
Wake Forest, NC
I originally came for the oil change deal. They found some real issues (and they didn’t create them) and were able to fix them that day and gave me a loaner van to drive. They seemed very competent, explained everything in good detail, and I felt confident they would do a good job. I’ll be going back for maintenance and repairs.
Raleigh, NC
Always responsive, always informative, always trustworthy!
Raleigh, NC
I never trusted auto repair places much, I do trust these guys. Always a good experience
Raleigh, NC
Everyone did a great job and went out of their way to make everything as pleasant as possible even offered a loaner car for my convenience.
Wake Forest, NC
Been trusting my car to Quality Plus for 10 years now & drive from Chapel Hill to Wake Forest to get work done on my car. Excellent work Great customer service - thanks Scott for always being there for me & my car
Chapel Hill, NC
Easy to make appointment. Good service
Raleigh, NC
very thorough, very honest, good fast communication, very quick turn-around on a job that had previous mechanics stumped. If you've got a hybrid, bring it here.
Raleigh, NC
Excellent work and service. Very sincere employees, they don't push for maintenance to be performed unnecessarily. They provide a honest assessment of what really needs to be done and what may be needed in the future.
Wake Forest, NC
We've been taking our vehicles for service & repairs for over 6 years. Scott has always been courteous, professional & caring. I highly recommend Quality Plus Automotive.
Wake Forest, NC
Great work, first time and every time for decades.
Wake Forest, NC
Incredibly good experience! As a customer who always had my cars dealer serviced I was looking for a more reasonable alternative to get service done for my Toyota and they hit it out of the park. Spot on estimate over the phone, honest and accurate work and incredible customer service and follow up. I could not ask for a better experience at half the cost of what the Toyota dealer charges. A nice family business. Thanks guys!
Wake Forest, NC
Quality Plus is the only place I take my cars for service and one of the reasons that I only buy Honda or Toyota cars. They are honest and fair and offer to help in ways that go above and beyond the call of duty. If you're looking for an automotive maintenance and repair shop and you drive a Honda or Toyota brand car, this is the place for you.
Raleigh, NC
You won't find a better mechanic!
Wake Forest, NC
So far my 2004 Honda Element is running smoothly. No problems to report. Thank You Quality Plus for finding the problem and fixing it. GREAT WORK !
Raleigh, NC
Everyone is always very courteous . They do good work in a timely manner!
Clayton, NC
Great people. Very competent and knowledgeable about hybrid cars. Nice touch that they vacuum your car out and leave a flower and cookie after an oil change!
Raleigh, NC
I choose Quality Plus based on Google Review and I was not disappointed. The customer service was everything I read and could expect from a company. They were upfront about estimate process and there were no surprises throughout. All my car service needs will be going through Quality Plus in the future. Also, I started looking when another service company quoted me what I knew to be too high for brake replacements. Quality provided the service at significantly lower price and a much better experience overall. Highly recommend them as a local business partner.
Wake Forest, NC
Great place!! Trusted mechanics, easy to schedule appointments, and super customer service!
Wake Forest, NC
Always a white glove service in a timely fashion! Honest, hardworking folks who take pride in their business! Thanks guys for taking such great care of me and my vehicle!
Henderson, NC
Absolutely first rate. We'll be using Quality Plus Automotive Service for all our automotive needs.
Wake Forest, NC
fantastic service!
Raleigh, NC
Quick. Informative. And correct which is most important. My biggest pet peeve is taking my car to have work done and then having to go back to get the work done correctly. Not here - done right, first time. Family owned. Trustworthy.
Raleigh, NC
Could not have had better service on our CRV! Also very impressed with the price, and convenience.
Wake Forest, NC
fantastic service!
Raleigh, NC
Very professional. Quick service. Thank You
Raleigh, NC
Could not have had better service on our CRV! Also very impressed with the price, and convenience.
Raleigh, NC
Very professional. Quick service. Thank You
Wake Forest, NC
Quick. Informative. And correct which is most important. My biggest pet peeve is taking my car to have work done and then having to go back to get the work done correctly. Not here - done right, first time. Family owned. Trustworthy.
Wake Forest, NC
Excellent at diagnosing problems and providing recommended services. They can be trusted with your vehicle.
Wendell, NC
Good honest people at both locations. Great Oil change specials! I have used both locations for over 4 years and refuse to go anywhere else!
Raleigh, NC
I have been a customer of Quality Plus Automotive for a few years now (following the recommendation of a neighbor). I will not take my cars anywhere else for repairs. They are very honest and courteous and their customer service is truly top-notch. Scott, there service manager is very pleasant and I would love to have his phone mannerisms! :). If you are in need of a great car repair shop, give Quality Plus Automotive a try, you will not be disappointed!
Raleigh, NC
Installed tires I bought online, and completed a much needed alignment. I trust Quality Plus to perform only those services needed to keep my 2005 Prius running in great shape.
Wake Forest, NC
Installed tires I bought online, and completed a much needed alignment. I trust Quality Plus to perform only those services needed to keep my 2005 Prius running in great shape.
Wake Forest, NC
On time, excellent work, courteous staff. What's not to like?? :)
Youngsville, NC
Scott and the team at Quality Plus are the most honest, trustworthy and capable automotive repair specialists I have ever had the pleasure of working with. I highly recommend them for all maintenance needs for your car. Wonderful team!
Raleigh, NC
Scott and the team at Quality Plus are the most honest, trustworthy and capable automotive repair specialists I have ever had the pleasure of working with. I highly recommend them for all maintenance needs for your car. Wonderful team!
Raleigh, NC
I spoke to Roger and Brad and both were very helpful with a pre-purchase inspection of a car I was hoping to buy sight unseen. They gave me great photos and spent several minutes with me on the phone discussing the car and giving me an unbiased opinion. I did not end up purchasing the vehicle, but would definitely recommend their services to anyone and would have saved hundreds if not thousands on the price of the car.
Jackson, WY
Great service, wonderful staff! These folks are exceptionally friendly and courteous.
Zebulon, NC
I brought my car in for an oil change, tune up and a new drive belt. They took care of everything same day and even gave me a ride home so that I didn't have to take an Uber. When I got the car back, unfortunately one of the spark plugs broke almost right away. I called them up and brought the car back in next day and they took care of the issue. They provided me a loaner while they worked on it, and they said they test drove the car 4 additional times to make sure it was okay. They did this all free of charge. The car now runs better than it has in years. Very happy with final result.
Wake Forest, NC
These guys seem to take pride in their work --- something very hard to find these days in any service business.
Youngsville, NC
Really friendly people got my oil changed here cause of a coupon sent in the mail. the people were very direct with me and I respect when people treat me like that. Would recommend to a friend
Raleigh, NC
Great service, informative.. they provide a nice little "look over" your car and report back on potential issues that could occur. Sometimes I feel they push you to fix those things right away, which a lot of times need to be budgeted. But overall, i have never had a bad experience. (Scott is a pleasure to work with!)
Raleigh, NC
10+++!!! The prices are reasonable and the customer service is THE best I have received in a very long time! Josh was extremely nice and accommodating when I arrived an hour late! I especially like the little "extras", like the ? in my vent and the Thank You cookie in my cup holder ... and then this follow up text... amazing! I will definitely be giving high praises to others and will be scheduling to get other things fixed on my car soon!
Wake Forest, NC
Unmatched service and customer service! I cannot say enough good things about this shop. We moved here 2 years ago and have searched for a trusty mechanic. We just tried out Quality Plus based on a recommendation and I can safely say we will not take our cars anywhere but here. Scott was such a pleasure to work with. He might be one of the top 3 nicest guys I've ever met in my life (seriously). Really went out of his way to help us out with our car problem and talk us through everything. Also, competitive pricing. Favorite part about the experience... there was a thank you note and chocolate chip cookie waiting for me in my car when I got it back!! Thanks Quality Plus!
Wake Forest, NC
So professional and efficient. Was my first time and they left me a thank you note and cookie! They have no idea that I needed a kind gesture today!
Raleigh, NC
So, anyone that thinks Customer Service is a thing of the past needs to come here. Seriously, this place is a breath of fresh air when it comes to putting the customer first. We were 1st time customers and now, will never go anywhere else. 5 stars for front of office representation, 5 stars for service/mechanical representation and 5 stars for demonstrating the knowledge and the ability to diagnose and fix a problem. FAST! Many, many thanks to Scott B and the team! This is a first class business where **YOU AS A CUSTOMER** matter! True professionals!
Wake Forest, NC
I have taken multiple family autos to Quality Plus Automotive over the last several years and they have always been very good at what they do to find the problem and then fix it quickly and at a fair price. They did it again just recently when my youngest daughter's car died on her. Fortunately she could coast into a church parking lot she was about to drive by so she could call me and call AAA. When neither I nor the AAA technician could get her car started I knew it was time to call Quality Plus Automotive. I called their Wake Forest location due to its proximity to where her car was located. AAA took her car to QPA and they immediately started trying to diagnose the problem. It turned out to be a bad water pump, some broken belts and a bad battery. They had to order the water pump but by early Monday afternoon they had it fixed and ready to pick up. Considering the car was delivered to them on a Friday afternoon both my daughter and I felt they worked very hard to get her back on the road. And while no one wants to spend money on their car I know they did a great job and charged me a fair price just as they always have. I would highly recommend Quality Plus Automotive. The owner Randy Bunn has some great people working for him.
Raleigh, NC
Awesome people to do business with!
Raleigh, NC
Friendliness, efficiency and expertise
Raleigh, NC
Even though the service took an extra day I was kept abreast of the status. Plan on bringing both cars for service going forward. Very satisfied with the service.
Wake Forest, NC
Very courteous and professional staff. Quality work at a great price.
Raleigh, NC
Seriously the best mechanics EVER! They fixed something that 2 other mechanics couldn't for nearly half the price. As if that wasn't enough, they replaced my radiator for free because it was part of the problem and they didn't catch it the first time. What?!?!? I have never experienced customer service like this at a mechanic's. I am going to recommend them to everyone I know. Plus they specialize in Toyota's and Honda's, which is awesome! I even received a handwritten thank you note with a coupon inside. Family-run businesses are the best.
Raleigh, NC
Overall great experience!
Wake Forest, NC
Great customer service, prompt, and caring staff.
Wake Forest, NC
Great customer service
Raleigh, NC
High quality work, and my car was finished in half of the quoted time
Raleigh, NC
Professional employees, technicians and management.
Youngsville, NC
Customer service is fantastic and auto service is great
Wake Forest, NC
Excellent, honest service... Customer focus...
Raleigh, NC
I feel I can trust you guys and you took care of my situation and blessed me with not charging me a large amount. I feel confident bringing my car to you and referring anyone
Wake Forest, NC
Excellent auto advice
Rolesville, NC
Honest shop and those guys know their stuff!
Benson, NC
Friendly, efficient service, good communication, very knowledgeable. I appreciate your help. I will come back when I need work done. Thanks!
Raleigh, NC
Very knowledgeable about hybrid vehicles
Raleigh, NC
My son brought my 2015 Nissan Sentra in for service and he said timing was great and everyone was very friendly, thank you!
Raleigh, NC
In addition to fixing everything, the staff was kind while I was emotionally upset from being towed!
Raleigh, NC
I take all my cars here. Will not take them anywhere else. If you are looking for experienced, honest, get the job done fast professionals to work on your car, go here!
Wake Forest, NC
Fast efficient service and Scott is the best!
Raleigh, NC
Randy and his staff always give me quick and reliable service. I've used them for years.
Scotland Neck, NC
Prompt, friendly service at a reasonable price
Knightdale, NC
Friendly service, honesty and fixed issue first time!!
Raleigh, NC
Good Customer service.
Raleigh, NC
First time there, great service. Scott was great and understanding.
Raleigh, NC
Scott was excellent. He made me feel comfortable and gave great customer service.
Wake Forest, NC
QP is an excellent auto service shop and they always do good work.
Raleigh, NC
Service was GREAT and Randy is a really nice and friendly person.
Raleigh, NC
I got a flyer in the mail for Quality Plus and as a first time customer they give a discount on oil changes. My car takes synthetic oil, so it's always a little more expensive so I figured I'd try them out and get a few dollars off. I couldn't be happier with the service I received! All of the staff were super friendly and I didn't have to wait that long. I will definitely be returning in the future for oil changes or if my car needs any repairs.
Raleigh, NC
Honest and Efficient
Raleigh, NC
The service was exceptional and the work on my car was explained in detail
Wake Forest, NC
Continue to see good customer service and quality work!
Wake Forest, NC
The customer service from beginning to end was incredible!
Wake Forest, NC
Courteous staff. Problem found; explained well. Had it repaired; car feels improved when driving it already. Process of check in and check out very smooth. Thank you.
Wake Forest, NC
They are the BEST!!!
Raleigh, NC
Was fast courteous,and efficient!
Raleigh, NC
Great value, great service. Would go again for sure!
Raleigh, NC
Randy and his team did a great job troubleshooting a problem with my daughters car. He and the team were spot on and fixed the problem. In addition, the price we were charged was very fair. My family and I are now permanent customers.
Raleigh, NC
Great people, great service!
Wake Forest, NC
Quality work and timely at an affordable price. Win win.
Raleigh, NC
Quality Plus is a business you can trust always. Great people and great work.
Wendell, NC
Great people, great service!
Wake Forest, NC
Quality Plus Automotive was fast, precise, and pleasant in addressing my car maintenance needs. I would highly recommend them to anyone in the future.
Knightdale, NC
Quality Plus has excellently serviced all my vehicles since 1998. Their expert mechanics and integrity assure me of the safety and reliability of my vehicle. Their friendly knowledgeable staff and competitive prices keep me coming back year after year.
Raleigh, NC
Scott...great customer service...Excellent timing on my diagnosis. Scott is awesome
Wake Forest, NC
Thanks for the loaner car. Excellent customer service. The cookie was a great treat. I'll be back for more service.
Wake Forest, NC
Honest, quality service, done on time. Great job.
Wake Forest, NC
10+++!!! The prices are reasonable and the customer service is THE best I have received in a very long time! I especially like the little "extras", like the 🌸 in my vent and the Thank You cookie in my cup holder ... and then this follow up text... amazing! I will definitely be giving high praises to others and will be scheduling to get other things fixed on my car soon! Thank You! 😊
Wake Forest, NC
Very sweet people, a friendly environment, & they make sure your needs are met
Knightdale, NC
At Quality Plus, I was impressed with their no nonsense approach to my Lexus vehicle's issues. They gave me an honest assessment, fair pricing, repaired the issue and I was happy with the results. That's what I want from an auto repair company
Raleigh, NC
Great service and customer care. Very knowledgeable. No "Fluff" added to the cost. With getting a new engine installed, this was the perfect opportunity to add extra cost but wasn't as far as other "recommended" items. It was explained what was not needed and why. They could have charged me and I wouldn't have known. They also gave me a great warranty on their work. Just got my Nissan back, so time will tell. But I feel pretty confident about it.
Clayton, NC
Scott was awesome to work with! Customer Service is a priority here! I will never go back to the dealership again!
Wake Forest, NC
I was impressed with the time Scott and his team took to listen to my car concerns. I was even more impressed when I was told the problem had a less expensive solution. These guys are honest and that builds trust. I will be back for more. Thank you,
Wake Forest, NC
I like your service and concern for keeping my vehicle in top working order. I have not shopped around for price but yours seems fair.
Wake Forest, NC
I was told to get my rotors turned would be $120. I wasn't told that would be just for the front. While I was there I was told my back rotors needed to be turned also and it would be $240. Had I known upfront that was a possibility I would have been prepared with more money but at that time I only had enough for the front rotors. However I have no problems with the work that was done. I don't have any shaking when I hit the brakes any longer with only having their front rotors turned.
Raleigh, NC
I have been a customer at Quality Automotive for about 6 years and I have never been disappointed. Randy is so friendly and accommodating.
Cary, NC
Quality Auto always does a top notch job and can be trusted to do only that which is necessary
Wake Forest, NC
I always get friendly quality service.
Raleigh, NC
Since 2005, Quality Plus has been taking care of my Toyota, Honda, and Lexus vehicles. I have been consistently delighted with the quality and value of their service. They have kept a close eye on the condition of our cars regardless of whether we're in for a scheduled maintenance or repair, always helping me navigate through their repair recommendations (what's a safety issue that needs to be dealt with immediately versus what can be put off until my next scheduled service).
Raleigh, NC
Quality Plus went above and beyond my expectations for an oil change and car check up. They were friendly, knowledgeable, and very well priced (especially with the coupon I received in the mail). I would highly recommend them!
Raleigh, NC
I am a first time customer of Quality Plus Automotive and their honesty was refreshing. I was certain that I had been cheated prior to coming here and Randy explained the exact nature of my problem and put my mind at ease. I will definitely be coming back.
Raleigh, NC
My first visit, I was treated with respect..everything they did was explained to me and my questions were answered promptly and completely. I will be returning..Jim L.
Rolesville, NC
Honest insightful pre-purchase inspection. Fair price.
Wake Forest, NC
Thank you for your thorough service in finding a tire problem that wasn't evident. You are the greatest.
Wake Forest, NC
Friendly staff, straightforward explanations of repairs needed, fast service.
Raleigh, NC
Reliable, reasonable, friendly and great cookies!
Raleigh, NC
Great technicians and a great and honest service record. I always recommend them to all my friends and family for their auto service. Thanks guys for the great and caring work you provide to me and all of your customers!
Zebulon, NC
I can not imagine a nicer place to do business. Not only are they nice, they are 100% professional. I can not recommend them highly enough.
Zebulon, NC
Randy was very helpful and providing understanding to the services offered.
Raleigh, NC
Quality Plus is a repair shop that tells it like it is and is upfront about issues with your car.
Raleigh, NC
I am new to Quality Plus Automotive, but one of the customers I spoke with at the time of my visit said it best. "Quality Plus is a hidden gem." I completely agree.
Raleigh, NC
Friendly, professional and courteous service. Oil change & tire rotation completed timely as promised and at a reasonable price.
Wake Forest, NC
Scott and the guys are always very friendly and informative. The work is always on time and efficient. Great place, great people.
Youngsville, NC
This is better than dealership service! Scott, the service manager, was professional, friendly and knowledgeable. If you want it done right the first time, at a fair price, Quality Plus Automotive is the place to be.
Creedmoor, NC
Very efficient,and work done in timely manner. The personnel very pleasant and atmosphere very warm. Waiting area clean and inviting
Duncan, NC
Service was excellent, very friendly and would recommend them to others when I get back in town will bring my other vehicle. Thank you
Eagle Rock, NC
Appointment was right on time & was done in a very professional manner. I will use their services again.
Wake Forest, NC
Quality Plus Automotive Service, Inc. is convenient and professional. Scott and his team diagnosed and completed our repair quickly. I would recommend their services.
Wake Forest, NC
Quality Auto has always gone above and beyond to ensure their work. They have been good to me from the beginning and I have been going to them for almost 3 years now.
Raleigh, NC
I have been using quality plus for years and will continue. The staff are honest, knowledgeable, friendly and flexible. Quality service as well.
Wake Forest, NC
Appointment was quick and on time. Service was fast and friendly.
Zebulon, NC
Always friendly quality service. I trust their opinions on services needed.
Raleigh, NC
Good prices. Fixed the problem quick with clear explanations.
Raleigh, NC
While in town visiting my parents, I had an emergency and found this place on yelp. I called and spoke to Scott and they were able to look to see what was going on. I must say that from the time I spoke to him on the phone until the time I picked up my car the service was 5 star! I recommend anyone in that area to check this place out. Unfortunately I was just visiting but this would be the first place I'd call if I was in the Raleigh area.
Huntersville, NC
I have had work done on my 4Runner twice QPAS and I have walked away very satisfied. No mark up, honest great customer care.
Raleigh, NC
I completely trust Josh and his team at Quality Plus in Wake Forest
Wake Forest, NC
Great job! Estimate was accurate and the car was ready to go quickly. We were very happy with our experience here.
Raleigh, NC
Pleasant environment, I got an inspection on a car before buying it. The manager explained in detailed the problems with the car and didn't charge me the entire price for the service because it only took 30 minutes. Very friendly, fast and knowledge. He also recommended me good car dealer in my price range who sell good quality cars. I will most definitely start taking my vehicles here for service.
Oxford, NC
The best auto repair service in the triangle. Flexibility, customer service and professionalism are standards for Quality Plus Automotive.
Raleigh, NC
Quality is more than just a name. It is truly their delivered service. Highly impressed with their ability to provide consistently top notch auto care and superior customer service.
Youngsville, NC
The service I received was incredible. Everything was done in the same day! On top of that, Scott was extremely friendly and helpful. I will definitely bring my car back here any time it needs service.
Wake Forest, NC
I'm a regular at Quality. They always do top-notch maintenance, and I can trust that the work is done right every time. Scott is very helpful as well.
Wake Forest, NC
Good people.....easy to do business with.....quality work.....reasonable prices.
Wake Forest, NC
Always great service. Highly recommend.
Raleigh, NC
Always great service
Rolesville, NC
I have worked with Quality Plus Automotive for a few years now and they really look after you and can be trusted to provide great service and advice. They price is also competitive.
Raleigh, NC
I have been getting my SUV serviced at Quality Plus in Wake Forest for years and have nothing but praise for the team. They've helped me get my '01 Highlander to over 289k miles with their awesome service. I appreciate that they give me the facts and options to help me prioritize service. They also provide loaners if needed. I would recommend to anyone who's looking for a honesty quality repair shop.
Cary, NC
Great service to use to check out a car you are considering purchasing. So thorough and happy to give the "green light" or "I would pass on this" with details on lots of items including bulletins, recalls, etc.
Wake Forest, NC
Great service. Fair prices. Friendly folk
Raleigh, NC
I have always received great and honest work from the Raleigh location. I love the coupons that I get frequently for oil changes and routine care. Plus I love the personalized care they give!
Raleigh, NC
Scott provided great customer service and attention to detail! What more can you ask for..
Wake Forest, NC
Very dependable work with comparable prices. Always honest in what is absolutely necessary to be fixed (and if it can be put off for a little while before bringing it back in.
Raleigh, NC
You guys are honest and courteous. Can't beat that combination!
Raleigh, NC
I have been coming to Quality Plus Automotive for about 3 years, and I always have had a great experience. Customer service has always been good!!!
Creedmoor, NC
Great experience. I was able to get my vehicle in the shop right away, they had it ready when promised. Provided me with a loaner car, which was so convenient. Definitely go back to see them.
Wendell, NC
Good mechanics and trustworthy!
Wake Forest, NC
I've been to Quality Plus on numerous occasions and have always been pleased with the service.
Wake Forest, NC
Very professional company! And they even accommodate you with a car (at no cost) while yours is being repaired.
Raleigh, NC
Would not take my car any other place for service.
Wake Forest, NC
Great prices, friendly staff and an extremely quick turn around. Don't think they only deal with hybrids their staff is pretty much great with everything.
Raleigh, NC
My recent visit to Quality Plus was great! The owner, Randy, was enjoyable to speak with and knowledgeable about my problem. His staff was very efficient in diagnosing the issue, and Randy carefully explained my options to me. My car was repaired in a timely manner. I would highly recommend Randy and his crew.
Raleigh, NC
I have been well serviced by Quality Plus Automotive under Randy's leadership since my college days at NC State! 30 years of Quality and Trust. It's also great to see QPA staying current with social media and customer incentives...And the bagged treats on the dashboard after service are a NICE TOUCH!
Clayton, NC
Great service. great people.
Wake Forest, NC
I feel like the prices and service at Quality are trustworthy, reliable and affordable. Thank you for being there!
Raleigh, NC
Great service...enjoy talking with Randy..
Raleigh, NC
They understood the problem and didn't over charge.
Fuquay-Varina, NC
I am simply impressed. I called about my car, got my car there the next day (which was a Friday) and my car was fixed and running smoothly the same day !!! And there was even a cookie on my dash!!! I will be coming to Quality Plus from now on!!
Raleigh, NC
They were very friendly, open, and honest about the diagnosis of my car when I brought it in for an Oil Change Special. They didn't surprise me with any charges on services that I didn't ask them to do. They are very prompt with their business. They took my car in the same day that I dropped it off and gave me a call a few hours after telling me everything I needed to know about it. I highly recommend this autoshop!
Cary, NC
Scott welcome me as a new customer and made sure my car was taken care of and let me know what maintenance was needed to be done in the future.
Wake Forest, NC
Scott has been the best advisor to keep my 1999 Honda running great and keeping a limited budget to mind. Great service and great work.
Raleigh, NC
The work, and quality of car and the knowledge and willingness to educate.
Raleigh, NC
This company is extremely competent and honest. Their customer service model is excellent. I have used them for some complicated repairs, couldn't be more pleased"
Wake Forest, NC
We have been going to Quality Plus for over 30 years. They always do a great job whether it's just a simple oil change or major repair work.
Raleigh, NC
I love that I finally found an honest repair shop.
Wake Forest, NC
Scott has the best customer service hands down! Time and time again this company has been informative while showing care for their services offered and what your card needs WHILE not price gouging. I would highly recommend everyone take your car there with it's luxury or regular.
Wake Forest, NC
They did a great job with my Honda! Above and beyond on the customer service. Their prices were reasonable as well. Will definitely be a repeat customer.
Raleigh, NC
Awesome explanation of work needed, knowledgeable staff, and excellent service.
Clayton, NC
I got quick and courteous service, and no pressure for additional services. I will definitely come back and refer you to other drivers!
Wake Forest, NC
It was my first time using this Mechanic and I honestly have high hopes that I have found my new Mechanic. They were absolutely kind, patient and very very professional.
Raleigh, NC
Always a great experience at Quality Plus. Trustworthy and dependable!
Raleigh, NC
Fast and great customer service
Raleigh, NC
Always great service
Raleigh, NC
Searched all over and so glad I found Quality Plus Automotive a few years ago. THEY DO GOOD WORK; Always up front and honest! Everyone hates when unexpected car repairs arise but coming to Quality Plus and being confident that they will get you back up and running at the best price makes it 10x's better. The mailed coupons, loaner car, and free cookie made this visit a breeze! Thanks Mr. Randy and all the hard working guys over at Quality Plus in Raleigh!
Raleigh, NC
On a scale of 1 to 10, you rate an 11!!!!!!
Raleigh, NC
Professional, courteous and timely...and a cookie at the end to say thanks!
Wake Forest, NC
You can trust the work done at Quality Plus. Scott and his team are reliable, honest and caring. You definitely feel like your car is in good hands.
Raleigh, NC
Exceptional service experience. I waited for my vehicle and they were very timely completing the service.
Zebulon, NC
Great customer service and high quality work! You won't be disappointed!
Raleigh, NC
Saved me thousands of dollars over going to the dealer, who was trying to charge me for services I did not need. Wonderful experience!
Raleigh, NC
The staff is very informative and courteous great doing business with quality auto in Wake Forest North Carolina
Raleigh, NC
The team at Quality Auto took care of my car like it was their own. I'm grateful for their professionalism and excellent service.
Raleigh, NC
I was greatly satisfied, well treated and promptly served.
Raleigh, NC
We have been taking our cars to Quality Plus for over 25 years. Randy and his team do top notch work. We have recommended friends to talk their cars who also been happy with the service. Thanks for taking such good care of our cars!
Raleigh, NC
I always receive excellent service at Quality Plus Automotive. Randy * his team are professional, knowledgeable, and trustworthy. I feel very confident that my car is getting the best care and maintenance possible at Quality Plus.
Raleigh, NC
Very professional, efficient and thorough. Always satisfied.
Wake Forest, NC
Always do a great job. Scott displays great customer service and follow up.
Wake Forest, NC
Like their name Quality Plus says, Quality... as good as and if not better than a dealer. Plus... as I like to call Chris, the technician who works on my car, the Md, the engineer. He runs circles around any import or domestic mechanic I've ever met. Give Randy a car to get your car running right the first time.
Raleigh, NC
It has been a pleasure to be able to rely upon a trustworthy establishment (Quality Plus) to care for my five Honda's over the last thirty years. I sincerely hope they will be available for as long as possible. My thanks to Randy, Chris and the staff at Quality Plus.
Knightdale, NC
Wonderful place, honest.
Wake Forest, NC
Great customer service
Raleigh, NC
Work done on time as promised.
Raleigh, NC
Very courteous, got my car in and out in a timely manner.
Wake Forest, NC
Great service! Timely, friendly and informative.
Raleigh, NC
I felt like the prices were a little high this time.
Raleigh, NC
The folks are local folks, that support the local community through financial and people for the Chamber, local organizations, and businesses. On top of all that, they are really nice and helpful.
Wake Forest, NC
EXCELLENT SERVICE. THE BEST IN WAKE COUNTY.
Wake Forest, NC
Scott and his associates were professional, personable, and thorough to the utmost! My brake repair took a couple hours and then I was on my way home with my car. I will be going to Quality Plus with all of my cars needs from now on!
Wake Forest, NC
I feel very confident in taking my Toyota Highlander to Quality Plus. They are thorough, reliable and trustworthy.
Raleigh, NC
Always feel that my needs are accommodated. Work was done timely and with plenty of explanation as to what happened and how it was fixed. Extra coupons were a bonus.
Wake Forest, NC
Service was excellent and I was kept informed of the status.
Knightdale, NC
I have been coming to Quality Plus for nearly 25 years and have always received great service from them!
Raleigh, NC
Overall satisfied with the service perhaps took a bit longer than I thought it would.
Raleigh, NC
Scott and the team always take great care of our vehicles!
Wake Forest, NC
Awesome service as usual! I know I can trust Scott, Josh and the team at Quality Plus!
Wake Forest, NC
Quality Plus has always been quick to get our car repaired when a problem arises. We find the staff friendly and the service exceptional. We have done business with them for over ten years and wouldn't go anywhere else.
Wake Forest, NC
The service was excellent! I highly recommend Quality Plus to my family and friends.
Raleigh, NC
Randy and his crew are extremely professional and very helpful. The diagnosis was very fair and reasonably priced. They fixed my immediate problem right away! I have a serious list of repairs and am confident they will all be handled with the same quality of care.
Zebulon, NC
I have trusted Randy and Quality Plus for many years with my Honda and Toyota cars. I know he is doing what is right for our cars and working hard to keep our business. A mechanic you can trust!
Raleigh, NC
Scott and his professional crew are the best in the business...would not entrust our cars to any other service in the Triangle area.
Raleigh, NC
Excellent pre-purchase inspection service from courteous, knowledgeable professonals.
Wake Forest, NC
On a referral, we stopped into have our son's car inspected and repaired. Every part of the experience was solid and satisfying result - thank you!
Raleigh, NC
My Toyota 2006 rides like a "charm" after the care Quality Automotive Service provides for maintaining my car. I highly recommend Quality Plus Automotive Service, Inc. in Wake Forest. Thank you for yummy gingerbread cookie left on passenger seat. My best wishes for a happy, healthy new year...2018!
Raleigh, NC
Honest and reliable. Great service at a fair price.
Morrisville, NC
Consistently great service and follow up. The team at Quality cares about their customers.
Wake Forest, NC
No one is as reliable and honest as these guys. Scott is the best around - he will take care of you for sure. Simply the best place around to get any Asian car serviced. Can't recommend them highly enough!
Raleigh, NC
I want to thank Quality Plus Automotive for wonderful service. They are professionals from start to finish. My Honda Pilot feels like a new car. Thanks for giving me a loaner car while you repaired my vehicle. I will definitely be back.
Raleigh, NC
Quality Plus has always done an excellent job on all my cars. Very reliable and friendly staff to work with.
Wake Forest, NC
I took my daughters car into Quality Plus for struts and an engine mount. Also a few other small items. This car is 11 years only and has 200,000 miles. After the work was done the car rides just as good and if not better than my 2018 car.
Wake Forest, NC
This visit I received an oil change but knew that I would need new tires and a wheel alignment. Quality Plus gave me the oil change but also checked and alerted me about the tire replacement and quoted the future cost that was very competitive with other tire shops. They gave me a breakdown of the future car repairs and the expenses. They were very prompt and professional. I have been a customer for 6 years and I plan to remain a customer.
Raleigh, NC
Randy and the staff at Quality Automotive are always friendly and helpful with their service, as well as recommending potential services needed for your vehicle. "They keep you running" as Randy likes to say. I highly recommend Quality Automotive!
Knightdale, NC
Quality Automotive responds timely to the needs of their customers. Recommends services that are necessary to keep your vehicle running efficiently.
Raleigh, NC
The service manager was awesome to work with and extremely knowledgeable. I had a lot to do to get my high mileage vehicle up to par and he helped prioritize the work so I didn't have to do it all at once. He also did some general education on how to make your car last and answers questions about my other vehicle. I love that these guys have so much experience in honda/acura. He said he had an mdx that made it to 500k miles and is still going. Their honda pilot loaner had almost 300k miles. It just gives me a lot of confidence in the brand and their ability to work on them and maintain them. They also offered a loaner which most places don't and I didn't even have to ask for it. The customer service is top notch, knowledge is above par, and my vehicle is running great! Very happy and highly recommend.
Raleigh, NC
Wonderful explanations and guidance as I got set up as a new customer and helped me deal with some chipmunk damage. Thank you!
Raleigh, NC
Knowledgeable about Hybrids
Franklinton, NC
Great holiday deal on standard oil change and outstanding customer service from Scott as always!
Wake Forest, NC
For almost 15 years we have been bringing our Hondas to Quality Auto. They know us by name, they're caring and courteous and they provide superb service! We would never trust our vehicles to anyone else.
Wake Forest, NC
I have been taking my cars to Quality Plus Automotive for years. I highly recommend the honest, quality work, and great service.
Raleigh, NC
Quality Plus was great to work with. They were professional, honest and friendly. Mainly, they fixed my problem and, as a female, I didn't feel that they took advantage of my lack of knowledge about cars. I highly recommend Quality Plus.
Selma, NC
Friendly, honest service. Only what you need. Keeps my car running great. 165k miles now.
Raleigh, NC
I have had all my vehicles serviced at Quality Plus for the last 10 years. Not only do they provide great service at fair prices, they stand firmly behind their work and always make things right for their customer. Quality Plus has earned my implicit trust. Thank you!
Wake Forest, NC
Work is always completed as promised. Best shop I have ever used!
Wake Forest, NC
Service is great
Wake Forest, NC
As always, prompt, courteous, reasonable pricing and of course, quality work!!!
Wake Forest, NC
Nice folks at Quality Plus. They gave me a quote and stayed with the quote, even though the cost of materials was higher than quoted. Very timely with service work. Their time to complete was very accurate.
Wake Forest, NC
Another great service getting my car fixed at Quality Plus. I was even able to get a same day appointment. I knew I needed some work done and they looked at everything, called me with all the issues. Had my car back just before rush hour - everything fixed and they even left a delicious gingerbread cookie from the cookie company in the car for me. From start to finish just a great place.
Raleigh, NC
Quality is the very best! Randy and the crew are great.
Garner, NC
Quality Plus has done honest & high quality work for my family over the years. Very friendly staff. I would highly recommend them. Thanks.
Apex, NC
Always reliable, friendly, and timely service. My go-to place for all my cars since I moved here 12 years ago.
Wake Forest, NC
10 years of quality, respectful service. Quality Plus Auto Service is the only place I feel comfortable surrendering my car to!
Wake Forest, NC
I am extremely satisfied with the service & results always received at Quality Plus Automotive Service. The whole team always explains the problems with my van and details of repairs so that I understand, no matter how many questions I may have. I recommend and trust them to resolve my automotive issues and yours.
Raleigh, NC
Scott was attentive to our needs. The work was done in a timely manner and price was cheaper than having the dealer do the exact same work. We will be calling you all again!
Raleigh, NC
Great organization with talented technicians!
Raleigh, NC
Service always professional. Trustworthy!
Raleigh, NC
Fast, efficient, no pressure and honest. All the tangibles.
Wake Forest, NC
I appreciate the way that the service advisor explains the list of items that need attention and is honest about the priority of each. It allows me to spend my money on the more critical issues and save up for issues that can wait. I continue to go to Quality +.
Franklinton, NC
Great service and customer care.
Raleigh, NC
Done on time, floor mats were vacuumed.
Rolesville, NC
Predictable service and great results as always.
Wake Forest, NC
Thank you for consistent good service and professionalism. Always top notch.
Wake Forest, NC
We have know the folks at Quality Automotive for years. They continue to exceed our quality expectations. Friendly, knowledgeable and very trustworthy! Thank you for continuing to wow us!
Youngsville, NC
After having my cars serviced at Boyd Honda for 11 years, I was reluctant of having my car serviced any where else. Moving to Raleigh meant driving 45 minutes ever time I needed servicing. I found QPA via Internet. After reading all the positive reviews, I made an appointment. I was more than pleased with the service done on my Honda! Scott was wonderful, and I am so glad I found a reputable place only 10 minutes away that will take of all my servicing. Thank you, QPA!! You have found a forever customer.
Raleigh, NC
We've been using Quality for years. We don't trust our vehicles with anyone else. Always great service.
Louisburg, NC
Love my Quality Plus. They always take such good care of my cars needs. I'm on the road a lot but always feel safe as I know that they are looking after me. I highly recommend Quality Plus and I always tell my friends about the incredible service and hospitable atmosphere. Thanks you guys.
Wake Forest, NC
Customer service is excellent. Scott Burgess at the Wake Forest location is the best.
Wake Forest, NC
I have found Quality Plus to be very honest about what needs to be done and very up-to-date on determining what service is required. They have dealt with ordinary services and checked our frame and electrical questions for me. I have been with them for over 10 years with two different vehicles - one American and one foreign.
Louisburg, NC
As always, Quality did a great job. Thanks.
Knightdale, NC
Randy and the team are the best!!
Raleigh, NC
Randy and the crew do excellent work and have great customer service. I feel my Honda is in good hands with them.
Raleigh, NC
I've been taking my cars to Quality Plus for the 22 years I've lived in Raleigh. It is a great gift to have an auto mechanic you trust completely. I look forward to the next 20 years.
Raleigh, NC
Quality Plus Auto has been my trusted mechanic for more than 23 years. Their professional and knowledgeable staff take excellent care of my vehicle, letting me know when routine maintenance items are due as well as handling all the needed repairs. My 1999 CRV has more than 320,000 miles on it and is still going strong thanks to Quality Plus Auto!
Cary, NC
My husband took my car to quality plus after several weeks of my car not working right. We were pleasantly surprised they were able to get my car in so quickly, and Randy was the perfect balance between professional and friendly. We were touched by their friendly demeanor and especially the delicious cookie left in our car. We look forward to bringing our car for any future repairs and referring quality plus to all our friends. Thank you again for a wonderful experience.
Raleigh, NC
These guys are always friendly and honest. I take care of a lot of basic maintenance on my vehicle and can understand the majority of things that I am being told is wrong with my vehicle. The first time I took my son's 2004 ford explorer in, Scott recognized that I knew enough about cars to where he gave me a diagnostic of things he thought I could take care of what they should take care of. The second time I took my sons car in (about a year later) I let them do all of they work because I knew they were upfront with me about any needed repairs.
Wake Forest, NC
My family has always received great service from Quality Plus and I would gladly recommend them to family and friends.
Wake Forest, NC
I have been taking our CRV to the Wake Forest location for a number of years and absolutely recommend it! The staff is friendly and courteous; work is never pushed; the work is always satisfactory; the waiting area is clean and comfortable.
Wake Forest, NC
They are always professional, their expertise is very evident, and they do great work.
Raleigh, NC
Quality Plus Automotive provides superior, trustworthy service every time I visit- I won’t go anywhere else with my cars. I love these guys!!
Youngsville, NC
Thank you for your attention to detail and excellent customer service.
Knightdale, NC
Thank you for your attention to detail and excellent customer service.
Knightdale, NC
Quality Plus Automotive provides superior, trustworthy service every time I visit - I won't go anywhere else with my cars. I love these guys!!
Youngsville, NC
I found Quality Plus to be sincere in their efforts to keep your vehicle in top running condition.
Rolesville, NC
Best service in town.
Raleigh, NC
Quality Plus kept my 1993 Honda Accord running well for over 20 years. I brought my Honda CR-V two years ago, and I do not take my cars anywhere else. I trust the work they do and that I am dealt with fairly. They check out the car each time I take the car in and advise me of upcoming maintenance needs which I appreciate. It helps me budget. They go above and beyond with accommodating my schedule. They are the best.
Raleigh, NC
Best Service in Town
Raleigh, NC
"Thank you for getting our car in great shape for our Holiday travel"
Wake Forest, NC
I have trusted Quality Auto with my Honda CR-V since 2010 & drive from Chapel Hill for them to service my car. They are the best and trust nobody else with my car.
Chapel Hill, NC
Quality Plus kept my 1993 Honda Accord running well for over 20 years. I bought a 2010 Honda CR-V two years ago, and I do not take my cars anywhere else. I trust the work they do and that I am dealt with fairly. They check out the car each time I take the car in and advise me of upcoming maintenance needs which I really appreciate. It helps me budget. They go above and beyond with accommodating my schedule. They are the best! Noel
Raleigh, NC
Excellent work done in a timely manner.
Creedmoor, NC
Our SUV was service properly and on time. Nothing major was required by my wife has a great deal of confidence in Quality Plus. But I was more impressed with how the front office handled a disgruntled customer who was totally off base. Quality plus was pleasant in tone and never become argumentative. I could not have reacted the same way.
Wake Forest, NC
Easy to talk to, and communicate with. First they check out the car and then they call with a price to repair your car. Both of our cars came back running great!
Raleigh, NC
Great service..on time..nice people
Wake Forest, NC
Quality replaced sensors on my tires but didn't tighten valve stem which resulted in a flat tire for a single woman. The work and customer service used to be stellar. Kelly would take the time to explain stuff and also keep up with maintenance schedule and try not to stiff me with prices. That's all changed now.
Raleigh, NC
This was my first time to Quality Plus. I came because I am female and felt "taken advantage of" by auto repair shops. I heard Quality Plus was different and I found that was true. The guys were genuine and helpful and I feel the work done on my car was exactly what was needed!
Raleigh, NC
Randy and his staff is the best, I came in to get an oil change thinking that's all I needed, they pointed out I had a severe water pump leak. Thanks quality plus. I'm a customer for life.
Garner, NC
Quality Plus, do good work and their personality is wonderful.
Raleigh, NC
These guys are honest and do great work.
Youngsville, NC
This was my first visit to Quality Plus. I came because I am a female and felt "taken advantage of" by auto repair shops. I heard Quality Plus was different and I found that was true. The guys were genuine and helpful and I feel the work done on my car was exactly what was needed!
Raleigh, NC
I've been a customer of Quality Plus for 10 years or more. Always receive excellent service.
Knightdale, NC
Josh, Scott and the others at Quality Automotive have been servicing my 2007 Honda CRV since it was brand new. I wouldn't have it any other way.
Wake Forest, NC
Great service and great staff. Only place I will ever take my car.
Wake Forest, NC
Always receive great service and appreciate recommendations of work that needs to be done to insure my safety and good performance of my car.
Wake Forest, NC
The service I receive at Quality gives me great peace of mind, knowing that they are paying attention to the details that keep our car running.
Wake Forest, NC
As always, the team at Quality Plus treats their clients with respect, is respectful of our time and are always happy and ready to serve. They even vacuumed out my car - bonus!
Wake Forest, NC
Great service and trustworthy people. Solid business.
Wake Forest, NC
Fantastic service as always
Garner, NC
Just had a wonderful experience at Quality Plus Automotive. They took great care of me!
Wake Forest, NC
Scott is a wonderful hard working man. When we have a problem with our cars we will always take it to him.
Wake Forest, NC
Highly Recommended!
Raleigh, NC
I have been going to quality plus for about six months and as always they deliver on quality of work and transparency which I think is critical - but typically is a rarity unfortunately - in this particular field. I will definitely continue to have my vehicle and their more than capable hands
Cary, NC
Always a great experience!
Wake Forest, NC
As always Scott Burgess took good care of my car!!
Wake Forest, NC
Always quality work plus individually specific service. Great "plan ahead" care, also!
Youngsville, NC
My first visit was spectacular!! Went there for second opinion.. I will trust QP's for now on. With their suggestion to fix my car in a different way than what I thought was an issue turned out to be EXCELLENT. My car has never driven so well!!! All ready to take my 2nd car to QP very soon. Told my co-workers who has the same make of vehicle and will be visiting soon. My first visit will not be my last...thanks QP!
Knightdale, NC
What a great place to take your car whether you know what's wrong with it or you don't I'm new to the city and was referred to Quality Plus by some neighbors whose opinion I really respect. I wasn't in the store for longer than five minutes before an older gentleman told me that he wouldn't take his car any place but to Scott and Josh. They took care of my many issues, kept me informed along the way and were as friendly and assuring as they could be. I would highly refer them to anyone!
Wake Forest, NC
these guys are great, they are knowledgeable, honest, affordable, explain what they're doing in plain English and best of all offer a LOANER CAR when needed.....a great service for me. check them out, you won't regret it.
Raleigh, NC
I have been doing business with Quality Plus Automotive Service in Raleigh, NC for many years. I have an older Toyota which has been a remarkable car. I tribute part of its longevity to the service that I receive from Quality Plus Automotive. Recently, I put all new rims and tires on the car making the ride performance and on the road security 100 % better. The staff is friendly and communicates very well and the service turnaround time is excellent. The shop technicians and mechanists are the best in their field. They always tell me what issues need my attention within the next year or so and they never try to sell me something that I don’t need. I appreciate this. Quality Plus Automotive service price, parts and labor are extremely fair and they will work with you if something very unexpected comes up. My Toyota has been the best car purchase that I have ever made and with the help of Quality Plus I know my Toyota will remain on the road far longer than I had anticipated at time of purchase. So start with a great car and then add Quality Plus 5 Star Service to keep it running at its best performance. I highly recommend Quality Plus Automotive Service on 3909 Commerce Park Drive, Raleigh, NC.
Raleigh, NC
Have been taking our vehicles here for years. Always get great service and leaving with the mind set that I don't have to worry about my wife being out on the road and having car trouble. I highly recommend them.
Wake Forest, NC
It is with great pleasure that I recommend Quality Plus Automotive Service to your attention. For some time now they have assisted me with my Honda Civic at the shop located at 3909 Commerce Park Drive, Raleigh NC. Kelly Outlaw is an exceptional Service Advisor/Manager, insuring that the customer is always helped promptly and efficiently. Plus she is friendly and courteous and is never too busy to answer questions and provide answers regarding the vehicle. Quality Plus works within the system to insure that the job is done properly and satisfactorily. They are highly professional and they do outstanding work. I am delighted to provide this recommendation and feel quite fortunate to have their service available.
Raleigh, NC
I have been relying on Quality Plus to keep my Honda running for 13 years, and they have never let me down🤗. Tami Long
Raleigh, NC
We've been taking our Hondas to Quality Plus in Wake Forest for 8 or 9 years and have always been happy with them. I feel like they are very trustworthy and have our safety in mind. They are good at communicating what is wrong with the car and what they can do to fix it. Everyone has been very nice to us, even giving my wife a ride home when the repair was going to take longer than we thought.
Wake Forest, NC
I left my car with Quality Plus for an oil change, break repair, and general check up/maintenance kind of appointment. They loaned me a car for 1/2 the day which meant my busy schedule did not have to come to a screeching halt. They always stand behind their work, do a thorough job, and keep me updated on their progress or additional maintenane repairs that need to be made so I'm not stranded on the side of the road. Even though the shop is quite far from my house, it's worth it to come there because they keep my car running smoothly.
Raleigh, NC
I lucked upon this shop by accident 6 years ago, and I'm really glad I did. After being lied to by a local dealership, Josh and his guys told me the truth, and saved me several hundred dollars. They diagnose, and tell you “the real deal” and work with you to do what has to be done, and tell you what can wait. Additionally, they treat women the same as they treat men. After being stung by other repair shops, I will not use anyone else besides this company.
Raleigh, NC
Always had great service at Quality plus. Very friendly and helpful people.
Raleigh, NC
I began taking my Honda to Quality Plus in 2001. I kept that vehicle for 15 years. I moved away to VA and still brought my cars here for their trusted service. I am glad that now that I am back in NC (Charlotte), I still bring my and my son's car to Quality Plus, driving in from Charlotte. I trust this shop and its mechanics over any dealership I've ever dealt with. I am on my second Honda and they keep it running great without breaking the bank. They never recommend unnecessary repairs and will often tell you if repairs and services are not currently needed!!. You'll never find that at other places. I will continue bringing my cars here and will continue to recommend this place to friends, family and strangers.
Charlotte, NC
Scott and everyone at QPA are awesome! Every time you call they know who you are and give friend to friend advise. They even leave a flower in your car when you come to pick it up. (the little things!) If you have a large bill they will tell you what needs to be repaired now and what can wait a few months or even a year. I'm not sure any business would do that! You guys ROCK!
Wake Forest, NC
The Quality Plus Family have been servicing my 2 Lexus vehicle since 2007. They have earned my trust and business on every occasion my vehicles needed servicing. After 9 years the service remains stellar.
Wake Forest, NC
I am extremely particular regarding mechanics and, usually, a harsh critic. I visited Scott in advance of a 30-40,000 service on my fiancée's Honda. Not only did we go over the scope of the service but approximate cost. Sensing I was picky, I was allowed to visit the service area and was very impressed. The shop was beyond clean and organized, it exceeded a local dealership; on a Friday afternoon. I noted tools were thoughtfully laid out and that jobs proceeded in a methodical manner. The techs, while quite friendly and jovial, were true professionals. When I returned to have the work done, Scott repeated expectations and consulted me if anything deviated from what we discussed. Once the vehicle was in the air, I was not pressured for some “package,” or something other than what was discussed. Work came in under our ballpark estimate and in less time than estimated. Her car was returned without greasy handprints all over the fenders. If you have a Japanese car and currently are taking it to the dealership, give Quality Plus a call. If you aren't using a dealership, call as well and step up. This is how a shop should operate.
Garner, NC
I called and spoke to nice gentleman named Scott. He accommodated me on short notice and told me to bring my car in so that he can check it out. He resolved my issue and saved me $500+ dollars I was getting ready to pay at the dealership down the street. I will definitely be back. He really went out of his way to help me and for that I am very appreciative.
Wake Forest, NC
Quality Plus always provides amazing service for our family vehicles. They have cared for our Honda Passport, Toyota 4-Runner, and our two daughter's Honda Civics for over 15 years. They provide prompt, courteous and honest repairs and consultations. They care about providing service Quality...Plus care about their customers.
Knightdale, NC
This company is great. Fixed everything within a timley manner and Kelly was very informative. Thanks guys!!
Raleigh, NC
I drove to Wake Forest from Stokesdale (north of Greensboro) to look at a used car. Rebuilt title, so I called Scott to arrange a Pre-Purchase inspection. Boy am I glad I did. I would have otherwise purchased the car, but Scott and Quality Plus Automotive did a very thorough inspection, discussed the findings with me, and made the recommendation that I not buy the car. It had a possible bent frame that was not disclosed by seller. Highly recommend this shop for any Pre-Purchase inspection. Just might save you some money. Good job guys.
Stokesdale, NC
Randy began servicing my honda's over 15years ago. i had a mechanical issue and took it to another repair shop which told me all of the work that needed to be done. It was very expensive so i was referred to Quality Plus by a friend. After they looked at my car they told me it was a minor problem and saved me hundreds of dollars. They are honest, trustworthy and back up their work.
Wake Forest, NC
Highly recommend Quality Plus Automotive Service! This is only the second time I have taken my Lexus there and they were right on the money with the diagnosis both times! My baby is running great!!! Thanks guys awesome job and they are very professional!
Raleigh, NC
I have been taking my cars to quality plus for almost 10 yrs. the people are wonderful, knowledgeable and do a great job. they are very customer oriented which is very rare these days. they are very reasonable in price and always do a great job. they will go out of their way for you.
Wake Forest, NC
Josh and the guys at Quality Plus are great! They have been working on my Odyssey for 9 years and keep it running great. The best part about Quality Plus is that they are trust worthy!
Raleigh, NC
So, if you drive a Lexus, Acura or Toyota, this is a great little find in Wake Forest. We have two Acuras and a Land Cruiser and this place takes really good care of our cars. The owners are a father & son team: Randy and Josh. These guys are salt of the earth kind of people. They are straight with you and will tell you which repairs are essential, which ones could wait and for how long, and how much it'll cost you. They send out coupons to their customers, which we've used nearly every time we've taken one of the cars in for routine maintenance. I can drop my car off at Quality Plus and Josh or Randy will drive me to work and pick me up. Their prices are totally reasonable and these guys are really quick. I'm so glad that we found these guys. We went through a couple of sketchy mechanics before finding Quality Plus.
Raleigh, NC